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How to translate " Duplicate entry 'email_address' for key 'email_UNIQUE' " ??

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Dear folks,

I am using the Gazette template.

When someone inserts in the Newsletter subscription box an email address which is already subscribed, one gets the following error alert:

" Duplicate entry 'xxxx' for key 'email_UNIQUE' "

How can I translate that sentence?
I tried to create a language override but I cannot find it anywhere.
Can you please help?

Thanks in advance

8 Answers

Toufiq - Staff

6 days ago #Permalink
Hi there,

Thanks for your query. Please follow the instructions.

Locate this file location and check the screenshot
language/en-GB/en-GB.com_acymailing.ini
https://prnt.sc/ptqqz3

-Thanks
Hi Toufiq,

I already checked that file, but you are not pointing me to that specific string.
There is no placeholder for that specific string " Duplicate entry... blah blah blah ".

Do you mean it is enough to translate " You are already subscribed " ?
Not working that solution.... I translated that sentence at language/en-GB/en-GB.com_acymailing.ini but it won't solve the issue.

Besides, on the file /pt-PT.com_acymailing.ini , there is the ALREADY_SUBSCRIBED sentence, fully translated. But it is not retrieved at all.

captured.png

Attachments (1)

  • captured.png
    captured.png 555.7 KB

Toufiq - Staff

5 days ago #Permalink
Not working that solution.... I translated that sentence at language/en-GB/en-GB.com_acymailing.ini but it won't solve the issue.

Besides, on the file /pt-PT.com_acymailing.ini , there is the ALREADY_SUBSCRIBED sentence, fully translated. But it is not retrieved at all.

[attachment]captured.png[/attachment]


Hi there, I have checked and it works fine.

https://prnt.sc/pu52cn

-Thanks
Dear Toufiq, you are using the subscription box in the footer.

It's not that one which results in error! :p

You must use the subscription box in the middle of the home page.

Thanks on advance.
Dear Toufiq, I attach an image with the error message.

It just occurred to me this happens in the SP Page builder "Opt in Addon", not in the actual SP Poll, which is located in the folder.

So I will try search the error messages in the SP Page Builder files, and let you know soon ...

error.jpg

Attachments (1)

  • error.jpg
    error.jpg 48.1 KB
Since I couldn't find this sentence in the sppagebuilder.ini files, I have asked to AcyMailing Support how to solve this.

Let's wait for their response.
In the meantime, thanks for your replies.

Toufiq - Staff

2 days ago #Permalink
Since I couldn't find this sentence in the sppagebuilder.ini files, I have asked to AcyMailing Support how to solve this.

Let's wait for their response.
In the meantime, thanks for your replies.


Hi there, Thanks for your feedback. Let me know. Thanks


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