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I can not save the changes

Featured Lock Resolved Issue
I can not save the changes

When trying to edit or save either the back end or front end in sp page builder and click on the save button stays there forever. I have to refresh the page or press the close button but it does not save the changes.

8 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please check the instructions from this screenshot http://prntscr.com/mn2sbx
Here is the link https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

-Best Regards

Baja webmaster

More than a month ago #Permalink
The problem persists and now although on a page and we only give the close button without generating any changes, the sp page generator is closed and redirects me to mysite/administrator/index.php but it does not show me the control panel of joomla , it shows me like I'm in the front end of the page that I'm working with

Baja webmaster

More than a month ago #Permalink
He sent a video showing the error of the sp page builder. That does not allow to save the changes. It also gives an error if only one enters a page and clicks on the close button.


Video Error SP Page Builder

Sifat - Staff

More than a month ago #Permalink
Your video isn't loaded. Would you please share your video again? http://prntscr.com/mohhq0

Baja webmaster

More than a month ago #Permalink
Publish the video in the facebook group of SP Page Builder Community. You can see it in the following link

Video SP Page builder

Sifat - Staff

More than a month ago #Permalink
Please PM me your super admin access. I need to check.
click on my avatar to get that option

-Thanks

Baja webmaster

More than a month ago #Permalink
Ready. I already sent you the access data

Please PM me your super admin access. I need to check.
click on my avatar to get that option

-Thanks

Sifat - Staff

More than a month ago #Permalink
I found all is working fine. Please check this screencast https://files.fm/u/3s5yvq2r

-Thanks


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