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I Have a problem with my website after I updated the quickstart

Featured Lock Resolved Bug
Hi, yesterday night i did the update with the new quickstart but now i don't know why i can't do nothing.
When i go to the module (SP PAGE BUILDER) i can't do nothing.
I attached a example, when i tried to open a addon (the first one, image) on sp page builder.
Can someone help me ?
Thanks for your support

Attachments (2)

  • Schermata 2018-11-26 alle 12.18.54.png
    Schermata 2018-11-26 alle 12.18.54.png 337.3 KB
  • Schermata 2018-11-26 alle 12.18.35.png
    Schermata 2018-11-26 alle 12.18.35.png 290.6 KB

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please check the documentation https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions
There you'll find the section named I can't edit content after upgrade
You'll also find another tips there.

If none of the tips help then i think any third party extension or plugin is causing the issue.
Please install a fresh version on your localhost to check if that works or not.

-Best Regards

Andrea Severini

More than a month ago #Permalink
Hi,
Thanks for your query. Please check the documentation https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions
There you'll find the section named I can't edit content after upgrade
You'll also find another tips there.

If none of the tips help then i think any third party extension or plugin is causing the issue.
Please install a fresh version on your localhost to check if that works or not.

-Best Regards

THANK YOU

Sifat - Staff

More than a month ago #Permalink
You are most welcome


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