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I have paid for SP page builder, yet it wont update on my website.

Featured Lock Resolved Bug
my website is having major problems because your sp page builder will not update itself on mywebsite. Very annouying, specially when i am on my joomshaper dashboard and I cant find any updates and it says my subscription runs out may 2018...

Please help ASAP [email protected]

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  • Screen Shot 2018-01-03 at 11.05.37 AM.png
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3 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I would request to you that, Please clean Joomla cache and made hard refresh. Besides, Please increase the upload_max_filesize = 128M from server php.ini file.

-Thanks

yachtycrew

More than a month ago #Permalink
Hi there guys, can I ask you just a favour to resolve this issue i can give you admin details through email, I just dont have the knowledge to do this, I have tried and tried and it just is not updating and my MALWARE guy is having a bit fit because he wants this damn thing to update and no other extension is having this problem.

Regards,

Emil

Toufiq - Staff

More than a month ago #Permalink
Hi there guys, can I ask you just a favour to resolve this issue i can give you admin details through email, I just dont have the knowledge to do this, I have tried and tried and it just is not updating and my MALWARE guy is having a bit fit because he wants this damn thing to update and no other extension is having this problem.

Regards,

Emil


Hi, Please send me the Joomla Administrator Access via pm. Thanks


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