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I'm not getting any support

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I'm not getting any support, I've been sending you guys email and no one seems to respond on a timely basic, when ever i send a mail i get a reply in 1 day or 2 days time, then nothing

6 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. We are extremely sorry for the late response. Please check your previous post i've replied to that one. https://www.joomshaper.com/forums/articles-image-to-reponsive-to-mobile

-Best Regards

Paul Frankowski - Staff

More than a month ago #Permalink
You also got answer here: https://www.joomshaper.com/forums/i-upgraded-my-php-5-6-to-7-issues

we do not work 24h, we are not McDonald / McDrive restaurant

xticketz

More than a month ago #Permalink
You also got answer here: https://www.joomshaper.com/forums/i-upgraded-my-php-5-6-to-7-issues

we do not work 24h, we are not McDonald / McDrive restaurant


but McDonald dont take days to open and you guys take days to reply, you should provide proper support to your clients without us your company cant survive so you should treat us well.

Paul Frankowski - Staff

More than a month ago #Permalink
Sorry it happens from time to time, it's like "hard days", when hundreds of people ask for help (very basic or advanced).
Sometimes users get respond in less than 3min after asking, sometimes it takes longer. Life.

xticketz

More than a month ago #Permalink
Sorry it happens from time to time, it's like "hard days", when hundreds of people ask for help (very basic or advanced).
Sometimes users get respond in less than 3min after asking, sometimes it takes longer. Life.


Id love to experience that 3 min response lol instead of 24 hours or more

Paul Frankowski - Staff

More than a month ago #Permalink
Remember that we are only humans, beside many answers on typical questions/problems are :
1) On forum
2) In product documentation
3) On youtube sometimes

so always start from 1 & 2


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