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I need to fix contact form please!

Featured Lock Resolved Issue
hi!
I have problems with the Contact Form Addon , it isn´t working!
I´m using SP PageBuilder Pro with Helix3. I don´t know what is the problem, but the form it can´t send any email...
i read in another Question , that it will be fixed in the next update..but what can i do by now? i need a working contact form now...

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3 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. We have checked our end but no problem found yet. Please check this process,

Create a new page and load the contact addon. If this contact addon works, please let me know.

-Thanks
Hello! thanks for your answer.

I tried but not working.

I have other webs with that addon working fine. The one that is not working seems to fail at reading the "from mail"... i don´t know how that is done.... I have been checking system information tabs and there is a "no value" in the sendmail_from (in the php core info.). In other webs with the addon working i have "[email protected]"

I don´t know if could be something with that...

thanks

Toufiq - Staff

More than a month ago #Permalink
Hello! thanks for your answer.

I tried but not working.

I have other webs with that addon working fine. The one that is not working seems to fail at reading the "from mail"... i don´t know how that is done.... I have been checking system information tabs and there is a "no value" in the sendmail_from (in the php core info.). In other webs with the addon working i have "[email protected]"

I don´t know if could be something with that...

thanks


Hi there, Could you send me your site administrator access via PM? Thanks


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