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impossibel to install:

Featured Lock Resolved
hey
we begin to find in to the world of joomshaper and helix and have a problem with install the rok gallery, after install comes:

RokGallery for Joomla! v2.29 installation failed Your MySQL Database does not support the InnoDB Engine.
and its not installed
we use jom 3.2 an the template shooter
whats wrong ? have we to change anything
or have our provider to do??
thanks for help and sorry about my bad english - be an old german....
oskar

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