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instalation issue

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Hello
Having issues with new installation of News III template (quick start), on new clean installation of Joomla 3.2.
Installed by hosting support three times with same issue.

Its main menu is giving error below

Fatal error: Call to undefined method JDate::toMySQL() in /mnt/data/vhosts/http://casite-546771.cloudaccess.net/httpdocs/templates/shaper_news_iii/html/com_k2/templates/default/category.php on line 118

Also taking long time to load some pages (timed 57 seconds).

Please advise of a solution.

Thanks
Netech

10 Answers

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi netech,
Did you installed 'template only' inside of Joomla 3.2 ? or installed 'Quickstart Pack Joomla 3.2' ?

netech

More than a month ago #Permalink
Hi
Hosting support installed Quickstart Pack Joomla 3.2 ( V 1.2 ) from http://www.joomshaper.com/joomla-templates/news-iii
on new clean installation of Joomla 3.2.

To view site go to http://netech.info/
Issue is main menu World US Asia Africa Europe Australia Mid-East giving

Fatal error: Call to undefined method JDate::toMySQL() in /mnt/data/vhosts/http://casite-546771.cloudaccess.net/httpdocs/templates/shaper_news_iii/html/com_k2/templates/default/category.php on line 118

Attachments (1)

  • Quickstart Pack Joomla.PNG
    Quickstart Pack Joomla.PNG 21.6 KB

Rifat Wahid Alif - Staff

More than a month ago #Permalink
could you please pm me your admin access ?

netech

More than a month ago #Permalink
Hi

I do not have your pm address. Please advise

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi,
Just click on my picture then my profile will be opened, then you will get a pm button below the picture in the left, then send me admin access.

netech

More than a month ago #Permalink
Hi
I pm you admin access requested. along with new issues with template.
Thanks
netech

Rifat Wahid Alif - Staff

More than a month ago #Permalink
done :)

netech

More than a month ago #Permalink
Thanks for the menu fix.

There is still the page loading issue. I been timing how long it takes for pages to load and they average 1 minute +.

My hosting support said

This site has a massive "session table" corruption. I disabled the "whosonline" module in your site's extension manager just to get your site to load. There are 573,377 with almost 2 gigabytes of session data created on your site that needs to be loaded every time your site is rendered. The site is maxing out it's resources because of this broken sessions table. If this was a recent quickstart package installation the template provider might want to be informed of this issue. Please let us know if you have any questions.

Please advise of solution

New
It's now 7:48 am and admin area giving error

Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 17 bytes) in /mnt/data/vhosts/http://casite-546771.cloudaccess.net/httpdocs/libraries/joomla/database/driver/mysql.php on line 425

and admin area is unusable
Please advise of solution
Thanks

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi,
Session table is ok in our demo. if your session table have corruption then you then try this : http://serversideguy.com/2011/08/29/how-do-i-fix-a-corrupt-joomla-jos_session-table/

netech

More than a month ago #Permalink
Hi
Is the quick-start package all that is necessary to install,or is the helex framework plugin also necessary.
thanks

also hosting support said
This instruction is for Joomla! 1.5, which may mean that they only checked the Joomla! 1.5 quickstart - please inform them that you are using Joomla! 3.2 and have them check that quickstart package.
please advise


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