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installation

Featured Lock Resolved Issue
I tried to install SP Pagebuilder over a lite installation:
this happened:
Warning
JInstaller: :Install: Error SQL Duplicate column name 'attribs'
Extension Update: SQL error processing query: DB function failed with error number 1060
Duplicate column name 'attribs'
SQL =
ALTER TABLE `#__sppagebuilder` ADD Screenshot 2019-11-16 at 12.11.41.png

Attachments (1)

  • Screenshot 2019-11-16 at 12.11.41.png
    Screenshot 2019-11-16 at 12.11.41.png 48.4 KB

12 Answers

Paul Frankowski - Staff

3 weeks ago #Permalink
SPPB Pro 3.6.4 installed
or at least is working now.

foto_3121_2019.jpg

Attachments (1)

  • foto_3121_2019.jpg
    foto_3121_2019.jpg 111.7 KB

Rashida Rahman - Staff

3 weeks ago #Permalink
Hi Anthony Lombardi,
Would you please explain your problem, please?
This is the forum about technical problems.
And what you are saying is not clear at all.

Best Regards
Hi Anthony Lombardi,
Would you please explain your problem, please?
This is the forum about technical problems.
And what you are saying is not clear at all.

Best Regards
Can you see my reply? I updated the question.
Hi Anthony Lombardi,
Would you please explain your problem, please?
This is the forum about technical problems.
And what you are saying is not clear at all.

Best Regards
Can you see my reply? I updated the question.

Does your company have customer service? I feel like I have been left in the cold. I don't understand. I paid $50 for your product. I am not able to install it. Why do I have to wait so long for an answer?

Paul Frankowski - Staff

3 weeks ago #Permalink
Hi,
in very rare cases, there are problems with the database. Sorry about this, it is difficult to predict all possible errors.

I hope you noticed it is weekend, but I will try to help you asap

1) Click My Avatar - there is Private Message Button
2) Send me URL + Super User account
and FTP access if possible, I will install you SPPB Pro TODAY

Paul Frankowski - Staff

3 weeks ago #Permalink
BTW
you have at least two infected files (attachment one of them)
it's not good, hacker job, your site can be zombi now.

Attachments (1)

  • foto_3120_2019.jpg
    foto_3120_2019.jpg 196.9 KB

Paul Frankowski - Staff

3 weeks ago #Permalink
Remember to add an email and license key in SP Page Builder > Options

foto_3122_2019.jpg

Attachments (1)

  • foto_3122_2019.jpg
    foto_3122_2019.jpg 42.2 KB
Thanks for extraordinary service. I'll look into the infected files.
This is an eror in last 3 updates
sql should be

ADD COLUMN IF NOT EXISTS rather than ADD

Paul Frankowski - Staff

3 weeks ago #Permalink
Noted. Thanks.


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