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Installing helix ultimate

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I have read the documentation and have had not trouble with it before, but I cannot get helix ultimate installed on a new site. I browse to the package. I have tried uploading the zip file as well as he unzipped files. It shows they uploaded but the never show up in the templates folder or anywhere else I can find them. I know it must be something I have done crazy but am confused because I have done it so many times before without trouble. I installed other extensions easily. I do not want to test another template there though because joomla will not let you uninstalls the last version of any template installed on the site

4 Answers

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
And also try this

Rick Nelson

More than a month ago #Permalink
Thanks, I had tried the first method for 3 days or so and it will not install. The second failed also with error saying that cannot find install files.

I am on a Mac and the first method has worked fine on other domains I have. I do not know if the .wmv file would work anyway on a Mac system but tried anyway.

I think maybe I have to delete entire domain and start from scratch.

Rick Nelson

More than a month ago #Permalink
I completely re-installed Joomla and downloaded fresh copies of templates as well as the quick start. Nothing will load to the server. No template, no extensions. I finally installed the helix ultimate by using FTP to the temp folder on the server and then using the load from file option.

I really cannot find the reason that loading from the normal joomla drag and drop is not working at all. It worked seamlessly in the past for other sites.

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