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Interactions function broken

Featured Lock Resolved Bug
The interactions function cannot be used in the current PageBuilder version. As soon as Interactions is clicked, the entire palette is empty. Screenshots attached. In version 3.7.2 it works completely error-free. This problem exists in version 3.7.4 and also in 3.7.3. So the great feature of the interactions cannot be used.

Please help.

Attachments (2)

  • interactions-tab.png
    interactions-tab.png 109.5 KB
  • interactions-funktion-broken.png
    interactions-funktion-broken.png 54 KB

3 Answers

Rashida Rahman - Staff

3 weeks ago #Permalink
Hi,
It is working fine at my end. Please see the attached screenshots:
https://prnt.sc/tidswk
https://prnt.sc/tidvk8

Have you seen any error in your console, please?

Best Regards
Hello,

I get the following errors in Firefox-Concole:

Uncaught TypeError: window.frames['sp-pagebuilder-view'].window is undefined
value https://www.wegscheider-os.de/components/com_sppagebuilder/assets/js/engine.js:66
value https://www.wegscheider-os.de/components/com_sppagebuilder/assets/js/engine.js:61


Uncaught TypeError: window.frames['sp-pagebuilder-view'].document is undefined
value https://www.wegscheider-os.de/components/com_sppagebuilder/assets/js/engine.js:30

Rashida Rahman - Staff

3 weeks ago #Permalink
Hi,
Did you update everything, please?
It seems there is some conflict with any third party plugin/extension.
Need to check by disabling them one by one!

Best Regards


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