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invisible contents

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hello, after updating "joomla", "sp page builder" and "jce editor" the contents created with sp page builder are no longer displayed (the rest content created with normal joomla articles and modules instead are normally displayed
Thank you in advance

12 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
FIXED / Fissa

Ok, found the source of an issue, it was old code from your template

I remove the whole override folder, but contact with a template developer and ASK him to update/fix it
code.jpg

Attachments (1)

  • code.jpg
    code.jpg 13.9 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Make sure that JCE version which you installed is:
v2.6.32 or 2.6.34

PLEASE DO NOT USE VERSION 2.6.33

Paul Frankowski - Staff

More than a month ago #Permalink
if the above tip will not help, I need to see a screenshot or video with the issue.

giacomo

More than a month ago #Permalink
good afternoon,
as you indicated, we installed the 2.6.32 version of JCE but the problem remained, attached two images in which you see how it is and how it should be the home page

thank you

Attachments (2)

  • such-as.jpg
    such-as.jpg 250.7 KB
  • how-it-should-be.jpg
    how-it-should-be.jpg 979.5 KB

giacomo

More than a month ago #Permalink
we tried to work around the problem by creating normal joomla articles by editing them with page builder, the result is that apparently everything works except the "Fluid Row" function as you can see from the "chi siamo" button from the main menu
thank you

Paul Frankowski - Staff

More than a month ago #Permalink
Thanks,
but I still don't understand.
Can you show me screenshot from back-end.

Addons are there or not.

Paul Frankowski - Staff

More than a month ago #Permalink
Ciao,
maybe it's problem with your browser cache.
Look how this page look at my laptop
----
forse è un problema con la cache del browser.

Guarda come questa pagina guarda il mio portatile


how-I-see-it.png

Attachments (1)

  • how-I-see-it.png
    how-I-see-it.png 352.5 KB

Paul Frankowski - Staff

More than a month ago #Permalink
p.s.
I couldn't login to the administrator area.
p.s.

Check your website from 2nd, alternative, laptop

giacomo

More than a month ago #Permalink
Forgive me but what you see is the currently online version http://www.mondialhair.com which for security I keep online but after various updates does not allow me to add pages made with Page Builder.
the version you should check is http://www.mondialhair.com/prova
and the access keys I gave you refer to this version
http://www.mondialhair.com/prova/administrator

sorry for the mistake
thank you

Paul Frankowski - Staff

More than a month ago #Permalink
p.s.
As I have written above, the problem was not in our component, but inside your template.
Now is OK, but you have to talk with the template developer if you don't want to return the problem during the next template update.

giacomo

More than a month ago #Permalink
Thank you


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