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Issue with adding image

Featured Lock Resolved Issue
Hello,

I absolutely love SP Page Builder and cannot wait to start using the new interactions, I have it installed on several dozen sites, It is awesome! However, I have an issue with just one of my sites. It is using the SP Kindergarten Component and the Shaper Kidzy template.

Whenever I try to add an image (on any page) I can click on the Image Addon, but when I click the blue button select an image, I get a blank SP Page Builder screen. Any suggestions? This is for a school teacher and school starts soon, so I'd like to figure it out ASAP. Thanks so much in advance!!

Tom Stark

1 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Sorry for the inconvenience. Besides, Thank you so much for your query to sharing with us. If you send me the Database access & Administrator access via PM. Or you can also follow my instructions. Before doing by yourself please keep a backup of your site.

Log in your database panel and find out the spmedia table
Find out the created_on change with created
Find out the modified_on change with modified

http://prntscr.com/ojx63i

-Thanks


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