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Issue with Frontend-Editor of Page Builder Pro

Featured Lock Resolved Issue
Dear Support-Team,

I purchased a 3-month-personal plan with access to templates and Page Builder pro (Quickstart only).

After successfully installing the RENTAL template quickstart package I tried to access the frontend editor of the Page Builder. Unfortunately I received a message "You are not authorised to view this resource". You can see a screenshot of the message on the picture I've attached.

I activated the Page Builder with the license key, but the error won't disappear. Please advise what to do.

Thanks a lot.

Eve

Attachments (1)

  • Error PageBuilder Pro.JPG
    Error PageBuilder Pro.JPG 59.2 KB

4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
1) Yes, you have to be logged as Super User on front-end

2) Also enable: Global Configuration > System > Session Settings > Shared session : YES

Paul Frankowski - Staff

More than a month ago #Permalink
----
Click to my avatar there is Private Message button, use it to send me access to admin area,
I will update SPPB pro there.

Eve Lilly

More than a month ago #Permalink
Thanks Paul,

your instructions helped a lot! Now the Page Builder works just fine :)


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