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issue with multilingual site

Featured Lock Resolved Bug
Hi,

Very strange issue I know see, only with Doctor template :
See https://www.vitricell.com/en/ : the menu does not show any more (and it used to work until recently)
while
https://www.vitricell.com/fr.still works fine.

I have double-checked : everything is OK on the style of the template for English.
I even made a duplicate of my French style, and changed on the tab Menu the menu FR to menu EN.
But the main menu EN still does not show

Note that if you take a smartphone viewport, then the offcanvas show correctly the menu EN which is published in offcanvas position.

txs

6 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please send me the administrator access via pm. Besides, upload a screenshot of the problem of the off-canvas menu.

-Thanks

Marc Dechèvre

More than a month ago #Permalink
Hi Toufiq,
I sent you the credentials yesterday
See you soon :-)

Marc Dechèvre

More than a month ago #Permalink
Hi Toufiq,
It is 12 days now that I am waiting for this issue.
Can you please log in and check what's wrong with Doctor's template ?

I have spent another hour testing it in all directions.
So I have found a temporary workaround :
- FR language works without workaround
- but for language EN, if I edit the Doctor Template's style manually, go to Assignment tab and ASSIGN all the EN menu items (and then clear the cache) then it works

But it is the only template for which that workaround is necessary :-(
(and for some reason, only in one language, not in the default language of the site)
So I guess there is something wrong in the template with language management. Note that previously it did work fine with version 1.5 of the template. The issue has come together I think with version 1.6... and is not solved by version 1.7 which was issued today...

Attachments (1)

  • 2017-07-19_16h46_27.png
    2017-07-19_16h46_27.png 30.1 KB

Toufiq - Staff

More than a month ago #Permalink
Hi, Where is your login information? I mean username and password. Thanks

Marc Dechèvre

More than a month ago #Permalink
Toufiq, please.
I sent them twice by Private Message.
You just click on the link (the full link, because your editor converts part of the link to text) and there you see on that page
"login: XXXX"
"password : YYYY"

Toufiq - Staff

More than a month ago #Permalink
Toufiq, please.
I sent them twice by Private Message.
You just click on the link (the full link, because your editor converts part of the link to text) and there you see on that page
"login: XXXX"
"password : YYYY"


Hi, I would request to you please check your pm. Thanks


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