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Issue with Search module in SP Movie Database

Featured Lock Resolved Issue
Hi,

We are testing the SP Movie Database component (Couldn't find it in the list of categories by the way when I asked the question).

We published the search module and when we do a search it works for the first request but if we change the criteria, the results are still the same as the first request we sent.

We tried to delete the cache and when we do that, it works for the first search but it displays the same result after that until we delete the cache.

We tried to put 0 in the cache time advanced parameter of the search module but it doesn't change anything.

Any pointer on what we are doing wrong?

22 Answers

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Hi,
Replace the attached file in the following location /components/com_spmoviedb/controllers/ if your problem still exists then you need to pm me your admin and FTP access for fix it.

- Thanks

Attachments (1)

  • searchresults.zip 1.3 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Good morning. How are you? Please share your site URL to the check.

-Thanks

danielchat

More than a month ago #Permalink
The feature is not open to the public yet as we are still testing but you can login using username betatester1 and password joomshaper. Then go to https://www.baypayforum.com/video-library

Some topics available lending, B2B, design.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please install first quickstart pack. Then let me know.

-Thanks

danielchat

More than a month ago #Permalink
Hi Toufiq,

Thanks for your reply but it is an existing site so we already have Joomla installed (3.8.3 last version).

Do you have another way?

Toufiq - Staff

More than a month ago #Permalink
Hi Toufiq,

Thanks for your reply but it is an existing site so we already have Joomla installed (3.8.3 last version).

Do you have another way?


Hi,

Please send me the Joomla Administrator access and FTP access via pm.

-Thanks

danielchat

More than a month ago #Permalink
Sorry but it is a production site so we can provide this information. Internal policy.

Any test we can do on our side to provide more insight on the source of the problem?

We did some additional tests and when we delete in the cache, the com_spmoviedb. The search is done correctly and gives the right result. If we don't delete com_spmoviedb in the cache, we get the results of the previous request.

The problem has be tested repeatedly and is replicable so this is a com_spmoviedb cache issue.

This should help narrow down the solution.

Toufiq - Staff

More than a month ago #Permalink
Hi,

I have forward it to our developer team.

Rifat Wahid Alif

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi, Please give me your FTP and Joomla administrator access via pm. Thanks

danielchat

More than a month ago #Permalink
Hi Toufiq,

Sorry but it is a production site so we can provide this information. Internal policy.

The problem is very replicable. We can reproduce it everytime.

danielchat

More than a month ago #Permalink
We can maybe stop using the cache in spmovie if there is a parameter somewhere. Just an idea.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Is it possible to upload a test server then send me FTP access?

-Thanks

danielchat

More than a month ago #Permalink
All our test and dev servers are behind firewalls.

We can upload a new test version though if you have one and a test for you.

Toufiq - Staff

More than a month ago #Permalink
All our test and dev servers are behind firewalls.

We can upload a new test version though if you have one and a test for you.


Hi, I will wait for your next feedback. Thanks

danielchat

More than a month ago #Permalink
How can we prevent spmovie to use the cache? This way we can see if this solves the problem and report back.

danielchat

More than a month ago #Permalink
Any idea?

Toufiq - Staff

More than a month ago #Permalink
Any idea?


Hi, Which cache are you talking about? Please clarify more details.

Please, Have a look
Rifat Wahid Alif

-Thanks

danielchat

More than a month ago #Permalink
Thanks for getting back to me.

As I explained earlier, we have been able to replicate the issue.

We go to the search Video library at https://www.baypayforum.com/video-library

We do a search and it displays the right information.

We stay on the same page and do another search and the results displayed are the same as the first search even if the search criteria are different. All the searches after give the same results: the results of the first search.

On the backend, we delete the cache for com_spmoviedb.

We redo a new search on the frontend and we have now the right results.

That's why we think there is something wrong with the cache.

We have searches on other components and they work fine.

Dilruba Tariq - Staff

More than a month ago #Permalink
Hi daniel

Give us a credential to log into the url you posted on your last reply. We are looking into it. Thanks!

danielchat

More than a month ago #Permalink
You nailed it. Good job.

It is working perfectly now. I hope you can add it to your next release so others don't have the problem.

Rifat Wahid Alif - Staff

More than a month ago #Permalink
sure, thanks for being with us


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