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JCE Pro editor goes blank in the new SPB page editor's carousel

Featured Lock Resolved Bug
Hi,
I cannot edit any text in carousel's items and/ or the editor dissappears whilst trying to edit the item's content. I use JCE editor Pro.

I have attached a screenshot.
Please help to fix. joomshaper-carousel.png

Attachments (1)

  • joomshaper-carousel.png
    joomshaper-carousel.png 99.1 KB

10 Answers

Paul Frankowski - Staff

3 weeks ago #Permalink
Hi,
make sure that you have installed the last version of JCE 2.7.11+

Fabien

3 weeks ago #Permalink
Hi,
make sure that you have installed the last version of JCE 2.7.11+


The latest version of JCE 2.7.11+ is already installed and it still doesnt work - I have cleared my Joomla and server cache. The editor appears at first and dissappear when I click on apply or save. When I click on code or preview, the editor gets stuck in waiting mode.

This only happens in the frontend SP builder editor

Paul Frankowski - Staff

3 weeks ago #Permalink
Last questions:
1) Have you tried with TinyMCE?
2) I guess in admin area all is OK, and the issue appears on front-end edition only.
3) template name and is that addon overridden inside?

Paul Frankowski - Staff

3 weeks ago #Permalink
I tried on raw helix ultimate with JCE 2.7.11 and 2.7.12RC3 and I couldn't reproduce your issue.
My editor didn't stuck, so please check point (3)
in some templates some addons were overridden


templates\THEME-NAME\sppagebuilder\addons

Fabien

3 weeks ago #Permalink
Here are the answers to your questions
1) Have you tried with TinyMCE?

It works with TinyMCE but still not with JCEPro

2) I guess in admin area all is OK, and the issue appears on front-end edition only.

The admin area seems fine yes

3) template name and is that addon overridden inside?

I dont know what you mean sorry Could clarify please? - I am using HelixUltimat -

Paul Frankowski - Staff

3 weeks ago #Permalink
In that case, it's a browser problem?
For my tests I used Firefox.
----
Can you ask JCE developer on forum what can be a reason, sorry but my PRO membership ended.

Fabien

3 weeks ago #Permalink
In that case, it's a browser problem?
For my tests I used Firefox.
----
Can you ask JCE developer on forum what can be a reason, sorry but my PRO membership ended.

I usually use firefox and tested in edge to double check - JCE Pro suggested to try the beta so trying now

Fabien

2 weeks ago #Permalink
This has now been resolved with JCE but there are still conflict issues with Joomshaper. I am sharing their reply to help others with similar issues:
"
1. The editor randomly dissappears in the front end and together with my content
2. When switching from editor to code or preview, it freezes



Without going into an overly complicated explanation of the cause of this, it appears to be triggered by the Spellchecker State option being set to Yes.

When this option is set to No (the default), editing in SP Page Builder worked fine for me in the front-end on your site.

3. (Minor), the layout in JCE admin backend is not right

This is the result of some css inconsistencies in your admin template. There are some other issues with this template that affect other controls in the JCE Administration (and perhaps elsewhere in the admin) "

Paul Frankowski - Staff

2 weeks ago #Permalink
Thanks.
so if I understood well, you have to remove Spellchecker from the JCE toolbar.

Fabien

2 weeks ago #Permalink
Thanks.
so if I understood well, you have to remove Spellchecker from the JCE toolbar.

I think so - thats all I have I am afraid -

On another note, could I ask your developpers to take a look at the CSS inconsistencies?


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