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Joomla 3.8.0 update and PageBuilder

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Hi
I upgraded to Joomla 3.8.0 and I had unfortunately not seen your publication before. I no longer have access to the administration. I didn't have the latest version of PageBuilder, so I bought the update.
Akkeba made a backup before the update.
Could you tell me what to do, via FTP, to update the PageBuilder module because I do not know how to do it.
I am embarrassed, it's my client's site and I have to make changes on it.
Thank you for your reply
Nathalie

6 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Please do only simple task:

1) Download package
2) Unzip
3) Override all files from this folder (use FTP tool):
administrator\modules\mod_sppagebuilder_admin_menu
4) Clear Browser cache
5) Then reinstall SP Page Builder Pro with version 2.5.3, yes from Joomla Admin.
6) Relax

Attachments (1)

  • mod_sppagebuilder_admin_menu.zip 2.2 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
1) Relax and take big breathe , all can be fixed.
2) It's pity that you didn't read our tips before.
3) Read at least now: https://www.joomshaper.com/forums/alert-please-see-this-note-before-update-to-joomla-3-8

nath

More than a month ago #Permalink
Hi Paul
I have read this post but I do not see how to update PageBuilder on my FTP
Should I delete the old version and just upload the new one and everything will fall back into the order?
I just wanted to have a confirmation on the procedure to follow, because I can no longer access my administration

thanks

nath

More than a month ago #Permalink
thank you very much for your help it works perfectly !!

Paul Frankowski - Staff

More than a month ago #Permalink
You're welcome


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