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Joomla Article Support Appears to be Missing

Featured Lock Resolved Issue
I have J 3.9.10 and SP Pro 3.6.1

I am not seeing the SP Page Builder function for Create Professional Joomla Articles pictured here:
http://prntscr.com/op8o7v

I expected to see the SP Page Builder editor in my Article screen, but it appears to be missing: http://prntscr.com/op8rm2

In Global Config, I have tried using TinyMCE , JCE and None as my default Joomla editor. I do not see an option to select SP Page Builder as an editor. Please advise.

5 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. There wasn't the page builder article integration installed. Now it has been installed and enabled.

-Thanks

dave

More than a month ago #Permalink
Also, how do I provide your support team with admin credentials to my site securely? I would like to provide these up front when I post a ticket.

dave

More than a month ago #Permalink
Thank you Toufiq. I have two requests


  1. Could you please show me where the documentation that explains how to install and enable the page builder article integration? I discovered that it is really easy to install and enable the integration, but it took me a very long time to figure out, because I couldn't find the documentation.
  2. Can you guys please provide me with some method by which I can securely delivery my admin credentials to you when I need to submit a future ticket? Should I email the credentials to you and reference the ticket number? It would be convenient if there was a method to supply the credentials via the forum.


Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. Please follow the video instructions.

https://drive.google.com/file/d/1Z-EV5-LdMWg4xFu61vC9tK4ozMpBA5LC/view

If you need major help that you cannot do by yourself. Just click on my profile name or photo. You will get a send message button.

-Thanks


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