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Lag on scroll down until page load

Featured Lock Resolved Bug
Hi, I would like to ask what causes the strange behavior when trying to scroll down before fully loading the page on the Themis template.

If you try to scroll down before fully loading the page, whole screen trembles trying to keep you on top.

How can this be fixed? I don't want to use preloader.

Thanks in advance.

23 Answers

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your query. Please turn off the interaction feature from the addon.

https://prnt.sc/pm97mi

-Thanks

Core IT

3 weeks ago #Permalink
Hello Toufiq.

I had already deleted the addon that you are showing in your screenshot.
You mean that I should turn off all interactions from all addons to fix this behavior on scroll?

In that case can't I have interactions without using a preloader to avoid this issue?

Thanks in advance.

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your response. There is no preloader. Please turn off the Interaction feature.

-Thanks

Core IT

3 weeks ago #Permalink
We chose the particular template because we wanted to have the interactions, we don't want to turn them off.
It would be nice if there was a way to fix this.

I know that there is no preloader right now. I just told that we should enable the preloader if we want to be able to use it without the bad scrolling.

Thank you.

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your query. Please have a look at the screenshot.

https://prnt.sc/pmxc36

-Thanks

Core IT

3 weeks ago #Permalink
Yes, I have already spotted it, I was just trying to avoid using it :)
Anyway no worries, thank you very much for your answers and keep up with the good work!

Toufiq - Staff

3 weeks ago #Permalink
Yes, I have already spotted it, I was just trying to avoid using it :)
Anyway no worries, thank you very much for your answers and keep up with the good work!


Hi there, You are most welcome & Thanks

Florian

3 weeks ago #Permalink
Hi there,

Thanks for your query. Please have a look at the screenshot.

https://prnt.sc/pmxc36

-Thanks


Hello,

if I enabled the preloader, I have still lag on scroll down until pageload :(

Thanks in advance!

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your query. Please have a look at the screenshot.

https://prnt.sc/pmxc36

-Thanks


Hello,

if I enabled the preloader, I have still lag on scroll down until pageload :(

Thanks in advance!


Hi there, Please capture a screencast video about your problem. Let me check, please. Thanks

Florian

3 weeks ago #Permalink
Hi there,

Thanks for your query. Please have a look at the screenshot.

https://prnt.sc/pmxc36

-Thanks


Hello,

if I enabled the preloader, I have still lag on scroll down until pageload :(

Thanks in advance!


Hi there, Please capture a screencast video about your problem. Let me check, please. Thanks


Hello,

here you can see my problem!
https://www.icloud.com/iclouddrive/0nHSW0uUGmMNIKm7glHkNVspA#interactions_scroll_problem

Thanks!

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for your reply. Please check the screenshot.

https://prnt.sc/pnxukb

-Thanks

Core IT

3 weeks ago #Permalink
That was exactly what I was also saying...

Unfortunately it seems that you can't use interactions without having preloader in your website.

It is a pity, as they look fresh and very nice but...

Florian

3 weeks ago #Permalink
Hi there,

Thanks for your reply. Please check the screenshot.

https://prnt.sc/pnxukb

-Thanks


No, I don't want to disable this effect :D I would like use this effect without scrolling problems..
And @Core IT I have enabled the preloader in my website, but the scrolling problem is still there!

Thanks in advance!

Core IT

3 weeks ago #Permalink
Really? I haven't enabled the preloader yet in mine.
I hoped that it would solve the problem. Not an ideal solution but a solution after all.

So... I guess that we should forget about interactions for now :(
Too bad, I was excited when I first show the feature.

Toufiq - Staff

3 weeks ago #Permalink
Really? I haven't enabled the preloader yet in mine.
I hoped that it would solve the problem. Not an ideal solution but a solution after all.

So... I guess that we should forget about interactions for now :(
Too bad, I was excited when I first show the feature.


Hi there, Would you please share your site URL to check the issue?

That I understand.

When you try to scroll down & it jumps?

-Thanks

Core IT

3 weeks ago #Permalink
Hello, you can check it in your demo website too, it does the same: http://demo.joomshaper.com/?template=themis

Just refresh the page and start scrolling down continuously.

It jumps like something holds it pinned, until the page is fully loaded.

If all interactions are removed, it works fine.

Paul Frankowski - Staff

3 weeks ago #Permalink
I checked and I saw only weird jump on 20 years, that's all I noticed on Firefox

Maybe record short video clip and share

Florian

3 weeks ago #Permalink
Really? I haven't enabled the preloader yet in mine.
I hoped that it would solve the problem. Not an ideal solution but a solution after all.

So... I guess that we should forget about interactions for now :(
Too bad, I was excited when I first show the feature.


Hi there, Would you please share your site URL to check the issue?

That I understand.

When you try to scroll down & it jumps?

-Thanks


Hey, I've sent you a private message.

Thanks

Toufiq - Staff

2 weeks ago #Permalink
Hi there,

Thanks for your PM. This issue comes from page builder interaction. We will fix it in a future updates.

-Thanks

Florian

2 weeks ago #Permalink
Hi there,

Thanks for your PM. This issue comes from page builder interaction. We will fix it in a future updates.

-Thanks


ok, thanks in advance!

Toufiq - Staff

2 weeks ago #Permalink
Hi there,

Thanks for your PM. This issue comes from page builder interaction. We will fix it in a future updates.

-Thanks


ok, thanks in advance!


:)

Core IT

2 weeks ago #Permalink
Perfect! Looking forward for the update with the fix then!
Thanks in advance.

Toufiq - Staff

2 weeks ago #Permalink
Perfect! Looking forward for the update with the fix then!
Thanks in advance.


Hi there, You are most welcome & Thanks


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