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License key not accepted

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Hi, I purchased a license for SP Page Builder Pro a week ago but I can't access any of the features in the sections library. I have followed the steps here: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8 , including a full re-install of version 3.5, and ensuring that my license key (from the JoomShaper website dashboard) and email address are correct both in my JoomShaper profile and in the Options...section of Page Builder.

Can you please advise?

1 Answers

Kamruzzaman Alam - Staff

More than a month ago #Permalink
Hey Ian,

Please clear your Joomla and Browser Cache. Enter your domain URL in your JoomShaper Dashboard and try again.

If that doesn't work, give me your administrative access via PM.


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