Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

License problem

Featured Lock Resolved Issue
Hello! I bought SP Builder pro yesterday. After installation and enter license key I can no use "sections". The sigh Enter Email & License. What have I done wrong?

11 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Find your license key from your Dashboard.

Then go to System => Global Configuration => Scroll down and find SP Page Builder.
Then go to License & Update. Enter your Email Address and License Key and Save

- Best regards

Dmitry

More than a month ago #Permalink
Thanks. I did it yesterday. Still no result

Rick Nelson

More than a month ago #Permalink
I have the same issue. added license and email and saved. still lite version.

I closed out of the site and logged in again as administrator.

Still lite version.

I checked in the global settings and made sure sppb was not disabled also.

Paul Frankowski - Staff

More than a month ago #Permalink
If I may...
1) Please install Pro version (!) over Lite.
It's the only way to have PRO features.
2) Then clear browser cache.

foto_3161_2019.jpg

Attachments (1)

  • foto_3161_2019.jpg
    foto_3161_2019.jpg 129 KB

Ofi Khan - Staff

More than a month ago #Permalink
Thanks. I did it yesterday. Still no result


Make sure you have installed PRO version of SP Page Builder and after installing, clear your Cache

- Best regards

Dmitry

More than a month ago #Permalink
If I may...
1) Please install Pro version (!) over Lite.
It's the only way to have PRO features.
2) Then clear browser cache.

[attachment]foto_3161_2019.jpg[/attachment]


All done. The same result. Moreover, it shoot down Unite Revolution Slider component

Attachments (3)

  • IMG_2540.jpg
    IMG_2540.jpg 109.2 KB
  • IMG_2541.jpg
    IMG_2541.jpg 88.4 KB
  • IMG_2542.jpg
    IMG_2542.jpg 150.1 KB

Dmitry

More than a month ago #Permalink
Thanks. I did it yesterday. Still no result


Make sure you have installed PRO version of SP Page Builder and after installing, clear your Cache

- Best regards


All done/ The same result. I installed pro version initially

Paul Frankowski - Staff

More than a month ago #Permalink
Make sure that put license key was 32-digits, no space before or after.
Go to your JoomShaper profile copy and paste again.

Dmitry

More than a month ago #Permalink
Make sure that put license key was 32-digits, no space before or after.
Go to your JoomShaper profile copy and paste again.


I know this tipical mistake.

Still nothing

Paul Frankowski - Staff

More than a month ago #Permalink
send access to your website to Ofi Khan - he will check


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 107
Toufiq

Toufiq

Total Accepted Answers: 53
Mehtaz Afsana Borsha

Mehtaz Afsana Borsha

Total Accepted Answers: 26
Ofi Khan

Ofi Khan

Total Accepted Answers: 11
Rashida Rahman

Rashida Rahman

Total Accepted Answers: 8

120

Templates

310208

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us