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Logo Issue - Giver Template

Featured Lock Resolved Bug
Please be noted that we are facing an issue with Giver Template logo from 5 months and still our issue is not yet solved. We kindly need a permanent solution for this logo size issues as per the attached pictures. Thanks in advance JoomShaper Team.

Attachments (4)

  • Normal Logo.png
    Normal Logo.png 937.3 KB
  • Logo Issue 1.png
    Logo Issue 1.png 854.2 KB
  • Logo Issue 2.png
    Logo Issue 2.png 855.3 KB
  • Logo Issue 3.png
    Logo Issue 3.png 972.8 KB

8 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Use this Custom CSS and check:

.sp-megamenu-parent{
margin: 0px -39px;
}


- Best regards

Ofi Khan - Staff

More than a month ago #Permalink
Please share your site URL here or PM me.

- Best regards

Ahmad Moussa

More than a month ago #Permalink
Also there is a recatpcha issue as attached in the picture.

Attachments (1)

  • ReCAPTCHA Issue.png
    ReCAPTCHA Issue.png 153.2 KB

Pavel

More than a month ago #Permalink
Please be noted that we are facing an issue with Giver Template logo from 5 months and still our issue is not yet solved. We kindly need a permanent solution for this logo size issues as per the attached pictures. Thanks in advance JoomShaper Team.

It's not a bug, but your custom error. You have too large size of the logo (1464 x 1280!!!!), which is also a bad influence on the speed of the page. Therefore logo receives 100% of the container size and becomes enormous.
https://www.probeautymedicalgroup.com/images/ProBMG.png.
http://dl3.joxi.net/drive/2019/12/08/0008/0401/545169/69/f5eb2be825.png
By the way, do not use capital letters in the names of site's files and folders

Make the real size of the logo image in Photoshop, how it should be for your design ideas.
All this is elementary common knowledge that should have any webmaster.


Read the Bootstrap 4 documentation to understand how it works. Helix Ultimate is built on Bootstrap 4 and is essentially a visual control Bootstrap wrapper.

Additionally, you can adjust max logo height and size of columns for different devices in tamplate style settings. As well need to work with the settings, and exceptions in JCH Optimize. This plugin can break the css and js code of your site.

For example, I see that the height of your logo takes the total value for responsive images - auto. Although the logo has to have its own class with a height adjustment. And all of this cached in the css that creates JCH Optimize.
http://dl3.joxi.net/drive/2019/12/08/0008/0401/545169/69/31e2698b55.png
In general, JCH Optimize does not help your site to improve speed. Your website is very slow. You are using large images. All this should be optimized. Work on the speed of the site begins with the beginning of its creation, with the first unit, which you placed on the blank page. It is impossible to make the site as you like, without worrying about optimization and then expect that the plugin will help to increase its speed.

Ahmad Moussa

More than a month ago #Permalink
Use this Custom CSS and check:

.sp-megamenu-parent{
margin: 0px -39px;
}


- Best regards


Thanks Ofi Khan :)

Ahmad Moussa

More than a month ago #Permalink
Please be noted that we are facing an issue with Giver Template logo from 5 months and still our issue is not yet solved. We kindly need a permanent solution for this logo size issues as per the attached pictures. Thanks in advance JoomShaper Team.

It's not a bug, but your custom error. You have too large size of the logo (1464 x 1280!!!!), which is also a bad influence on the speed of the page. Therefore logo receives 100% of the container size and becomes enormous.
https://www.probeautymedicalgroup.com/images/ProBMG.png.
http://dl3.joxi.net/drive/2019/12/08/0008/0401/545169/69/f5eb2be825.png
By the way, do not use capital letters in the names of site's files and folders

Make the real size of the logo image in Photoshop, how it should be for your design ideas.
All this is elementary common knowledge that should have any webmaster.


Read the Bootstrap 4 documentation to understand how it works. Helix Ultimate is built on Bootstrap 4 and is essentially a visual control Bootstrap wrapper.

Additionally, you can adjust max logo height and size of columns for different devices in tamplate style settings. As well need to work with the settings, and exceptions in JCH Optimize. This plugin can break the css and js code of your site.

For example, I see that the height of your logo takes the total value for responsive images - auto. Although the logo has to have its own class with a height adjustment. And all of this cached in the css that creates JCH Optimize.
http://dl3.joxi.net/drive/2019/12/08/0008/0401/545169/69/31e2698b55.png
In general, JCH Optimize does not help your site to improve speed. Your website is very slow. You are using large images. All this should be optimized. Work on the speed of the site begins with the beginning of its creation, with the first unit, which you placed on the blank page. It is impossible to make the site as you like, without worrying about optimization and then expect that the plugin will help to increase its speed.


Thanks Pavel, I will try my best to do what you suggested. Really thank you for your great support.

Ofi Khan - Staff

More than a month ago #Permalink
Use this Custom CSS and check:

.sp-megamenu-parent{
margin: 0px -39px;
}


- Best regards


Thanks Ofi Khan :)


You are welcome.

- Best regards


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