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Logo not loading on submenu's

Featured Lock Resolved Issue
Hi, when I load a page from a submenu, the logo is not loading. It shows the alt text only. If I move the page to the normal menu level, it loads perfectly. Page builder 3.6.4 and Helix Ultimate

11 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Temporary fixed.
Now you have logo everywhere

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
that's weird. May I see website URL

Gert BOTHA

More than a month ago #Permalink
https://smartmobweb.co.za/

Try any of the sub menu's under portfolio.

Thanks

Gert

Paul Frankowski - Staff

More than a month ago #Permalink
It's something wrong with site path which reads Joomla

If you can send me access to admin area, I can made a quick correction.

Paul Frankowski - Staff

More than a month ago #Permalink
I want to help but,
yesterday admin didn't work, very very long load then crash.
today even home page is not loading anymore.

It may be a matter of distance, but your website does not work here in Europe.

Paul Frankowski - Staff

More than a month ago #Permalink
I used VPN and was better, but you gave me normal administrator, not super admin, so I cannot help :(
I need a Super User

Gert BOTHA

More than a month ago #Permalink
Awesome, thanks Frank.

What did you do to fix it?
Will the fix survive the next Pagebuilder update or will you provide a permanent fix with the next one?

Thanks

Gert

Paul Frankowski - Staff

More than a month ago #Permalink
I edited logo.php file from Helix Ultimate.
---
SP Page Builder is completely different product, like Fanta and CocaCola.
No relation at all. Yes, you can update.

Gert BOTHA

More than a month ago #Permalink
Thanks for your help and excellent support, Paul

Gert BOTHA

More than a month ago #Permalink
Hi Paul,

I'm not sure why, but I have the same problem again. I had a look at the logo.php file, but I don't know php well enough to try and mess around there. Can you please have a look at this again and maybe send me the change so I can keep a copy for future problems?

Thank you
Gert


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