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Logo Not Loading On Submenu's

Featured Lock Resolved Issue
Hi, when I load a page from a submenu, the logo is not loading. It shows the alt text only. If I move the page to the normal menu level, it loads perfectly. Page builder 3.6.4 and Helix Ultimate.

Paul previously fixed this by editing the logo.php file, but the problem has now re-occured.

I had a look at the logo.php file, but I don't know php well enough to try and mess around there. Can you please have a look at this again and maybe send me the change so I can keep a copy for future problems?

11 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Watch: https://www.youtube.com/watch?v=bYPgWAWzXpM&feature=emb_title

1) Predefined Headers - Turn Off.
2) Create two new Rows: top-bar and header

3) In "top" bar two equal columns: top1 and top2
4) In "header" - also two columns, but 4+8
and position top3 and menu

5) Add new module Custom, put there website logo and publish on top3 position



In the custom module
use full path to image with Https:// and <div around

Example code:



<div class="logo"><a href="https://smartmobweb.co.za">
<img class="logo-image" src="/https://smartmobweb.co.za/images/logo.png" alt="logo">
</a></div>

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
sure I can take a look again,
but send me access. I have an idea how to solve it in more stable way.
----
BTW
SPPB 3.6.4 is not supported, please update.

Paul Frankowski - Staff

More than a month ago #Permalink
I cannot connect with your website, the waiting time was too long.
---
So I have another idea. I will tell you what to do...
but first, tell me what template and header grid/structure you have what columns.

My idea is to ...
create a custom header with different than logo module position.
and use there a Custom module with a logo image inside.

Gert BOTHA

More than a month ago #Permalink
Hi Paul,

I have shaper_helixultimate - Default. Under Layout Builder I have selected "Predefined headers", the top option which includes the contact details and social media buttons.

Regards
Gert

Gert BOTHA

More than a month ago #Permalink
Hi Paul,

I did as you suggested, and also cleared the cache. There are a number of issues related to this solution:

1) It still does not solve the problem for sub-pages (See attachment 1)
2) The blog image is not visible anymore (See attachment 2)
3) The logo is not responsive anymore (does not scale for tablet and mobile) and when the screen width is reduced, the menu "hamburger" moves into the next row (See attachment 2)

I have left it as is for you to view the actual website (even if you cannot get into admin).

Regards
Gert

Attachments (2)

  • attachment1.png
    attachment1.png 6 KB
  • attachment2.png
    attachment2.png 22.5 KB

Paul Frankowski - Staff

More than a month ago #Permalink
About LOGO image I forgot to mention...
In custom module
use full path to image with Https:// and <div around

Example code:


<div class="logo"><a href="https://smartmobweb.co.za">
<img class="logo-image" src="/https://smartmobweb.co.za/images/logo.png" alt="logo">
</a></div>

Gert BOTHA

More than a month ago #Permalink
Ok, that solved issue number 1, but issues 2 and 3 are still present.

Regards

Gert

Paul Frankowski - Staff

More than a month ago #Permalink
ad 2) The blog image is not visible anymore (See attachment 2)
I don't see the relation. You changed only the header-menu area.
---

ad 3) Watch: https://www.youtube.com/watch?v=vD4mFU59bww
yes, video is about Helix3, but in Helix Ultimate it's very similar.
set for top3 and menu

Gert BOTHA

More than a month ago #Permalink
Hi Paul,

Thanks - all resolved. Re issue 2, I re-linked the images in the articles. Not sure what happened there.

You can close this - thanks for the permanent resolve!

Regards
Gert

Paul Frankowski - Staff

More than a month ago #Permalink
If you would have faster & stable server I would be able to do all steps my own, but hopefully you manage it.
--
You're welcome


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