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main menu don't show on all pages & Helix Ultimate template options, impossible to edit

Featured Lock Resolved Issue
Hello
I have some problems with Helix ultimate and Page builder pro:

1 - I cannot edit shaper_helixultimate template style in Joomla admin panel . It redirect me from the editing page to the home page.
2 - And the main menu don't show on all pages even in the display of a simple joomla article not designed with Page builder.

5 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. The first problem occurred for resource blocking. Did you use the CloudFlare SSL certificate? Please share your site URL to check the menu problem.

-Thanks

TANOH

More than a month ago #Permalink
Hi there,

Thanks for your query. The first problem occurred for resource blocking. Did you use the CloudFlare SSL certificate? Please share your site URL to check the menu problem.

-Thanks


Hello
Thank you for your reply.
I do not use CloudFlare. I did not subscribe to it. the site is at: http://angahi.com
I can give you access in private.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. The first problem occurred for resource blocking. Did you use the CloudFlare SSL certificate? Please share your site URL to check the menu problem.

-Thanks


Hello
Thank you for your reply.
I do not use CloudFlare. I did not subscribe to it. the site is at: http://angahi.com
I can give you access in private.


Hi there, Thanks for your reply. Please check the screenshot.

http://prntscr.com/nsrm93

-Thanks

TANOH

More than a month ago #Permalink
My problem is that I can not edit the template. I can not go on layout. I am redirected to the home page

Toufiq - Staff

More than a month ago #Permalink
My problem is that I can not edit the template. I can not go on layout. I am redirected to the home page


Hi there, Please send me the Joomla administrator access via PM. Thanks


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