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Managing Menus - 500 Internal Server Error

Featured Lock Resolved Issue
Hi, I think I have had this before possibly with a previous template, but I cannot remember the fix. I would like to change some menu titles, add in some new menus etc.

When you login to admin and go into Menus > Manage Menus > Select Any Menu:

As soon as you click on any menu item, such as "about us", you get an error 500 error. This appears to be the same for all pages.

Any ideas on what this could be ?

Thanks

1 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions
A tip about error 500

-----------
I don't think it's caused by this template, I used that template 1h ago on a real working website - and no problem with articles, pages or other trusted components.
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Make some extra tests:
1) Make sure that helix3 framework is updated
2) Change template to default Joomla and check again
3) Try with different components.
4) Try with different Pages / Subpages
5) Disable all extra Menu plugins, sometimes you might forget about it


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