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Media manager - upload image - You are not authorised to view this resource error

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Hi,

On a few sites I have updated to PB3.0.1, when I go to upload media, e.g. an image, I get an error pop-up that says 'You are unauthorised to view this resource' and I cannot upload the image.

Any ideas?

I am logged in as Super User level and it all worked fine with SP2.*

Thanks,

Chris

18 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
to be honest during today testing of SPPB 3.0.1 I got this same warning.
But after I reinstalled SPPB twice , it's gone from Media manager tab.
---
Or maybe you have this inside Addons?

Paul Frankowski - Staff

More than a month ago #Permalink
Bug confined, inside Image addon.
---
Please temporary use Media from tab.
we will fix it asap after weekend.

Chris

More than a month ago #Permalink
Thanks Paul :)

Chris

stimofeev

More than a month ago #Permalink
i too am experiencing same issue - i have just been uploading via FTP/dreamweaver, then selecting image via pagebuilder.

please let us all know when this bug is fixed, thank you!

Paul Frankowski - Staff

More than a month ago #Permalink
Use Media to upload files.
Update in next days.

Chris

More than a month ago #Permalink
Thanks Paul :)

Chris

Paul Frankowski - Staff

More than a month ago #Permalink
I am really sorry that you have to wait, but I cannot speed up the fixing process.

Dan Schaefer

More than a month ago #Permalink
Same problem but workaround works. THanks

Paul Frankowski - Staff

More than a month ago #Permalink
Media (from SPPB) - works
Media (from Joomla) - works
Media from Addons / Rows - nope (broken, so far)

* Phoca Commander (also allows to upload files)

djundi

More than a month ago #Permalink
Same problem in SP Page Builder 3.0.1 :(
When i try to upload background row images.

Attachments (1)

  • file-upload.png
    file-upload.png 212 KB

Paul Frankowski - Staff

More than a month ago #Permalink
yes, It was noticed few days back.

djundi

More than a month ago #Permalink
yes, It was noticed few days back.

Ok sorry...:)

Paul Frankowski - Staff

More than a month ago #Permalink
You shouldn't be sorry, it's our fault. Sorry that you and other users have to wait for a fix.

Dan Schaefer

More than a month ago #Permalink
Keep up the good work! :)

Ciao

Atlas Security

More than a month ago #Permalink
Same problem in SP Page Builder 3.0.2

Paul Frankowski - Staff

More than a month ago #Permalink
@Atlas , we added note in blog post that images will be fixed next week. Temporary use Media only, from SPPB or Joomla.

Attachments (1)

  • 01.png
    01.png 31.6 KB

Chris

More than a month ago #Permalink
Thanks Paul.

Chris

Toufiq - Staff

More than a month ago #Permalink
Hi,

Already it has been added our working board. Guy's you will get the solution as soon as possible.

-Thanks


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