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Menu slips on smaller devices, footer tidy and Page builder "Person" sizing issues

Featured Lock Resolved Issue
HI there,

I have a number of different issues. There appears to be a problem with the Menu on the Helix Template as the Donut keeps slipping into the section below and does not stay in the menu section. The bottom menu donut only leads to the top donut as well. That was issue one.

The second one is minor as I would justl ike to improve the look of the footer on smaller devices. I need to know which setting I have to adjust to keep some space in between text.

The final one is more of a page builder question (I think). I use the "Person" addon for many pages and some have different amounts of writing. I need to be able to apply some styling so they always are of identical size. I have no idea where to start and where to apply the styling.

Please help. This is the page I am talking about: https://www.103.caprilli-dalmatians.com/dalmatians

12 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Please check the column setting of Helix Ultimate. It will help your responsive column set.

http://prntscr.com/no9nbr

Please don't use the off-canvas menu on your bottom. Off-canvas menu only for the small device.

Please share a screenshot about the second issue

Final question. Not clear what do you want exactly. If you wanna write style under the person addon, just write down your CSS code inside the Template CSS folder custom.css file.

-Thanks

Stephanie Yates

More than a month ago #Permalink
OK, I cannot code, which is the main reason I am using your software so when you say adjust the column setting or just add your Code, I cannot comprehend. I understand which column settings need adjusting but I do not know which settings are the right once for the look that I want to achieve on each device.

The same goes for some of the pages and the people settings as your preview only offers and upright tablet mode but not an horizontal one.

The same goes for the footer menu. I need a horizontal footer menu, so I just duplicated the one from the top. Guys, I need some help here and not just some shrugged shoulders with more frustrating information, that I do not understand.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. Please send me the Joomla administrator access via PM.

-Thanks

Stephanie Yates

More than a month ago #Permalink
Menu is sorted now. The rest is not.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have fixed your header area and footer menu(new). Now you will able to change or add new menu from menu manager(Footer menu). Just share a screenshot about your others issue.

-Thanks

Stephanie Yates

More than a month ago #Permalink
Hi there,

I am sorry but I have no time to take sceen shots and adjusts formats so it is up loadable here. The once, I took are apparently the wrong format.

All that is fixed so far is the top menu! Fantastic. Thank you!!! Love it.

Unfortunately the footer menu is of no use to me as I needed a horizontal menu. I can create a vertical menu myself. Don't worry about it tough as I have just created links, which fulfill the same purpose.

What I need done:

1. Put German Flag at the top at the same height as the menu. The German Flag is a Custom Module
2. On https://www.103.caprilli-dalmatians.com/dalmatian-puppies and https://www.103.caprilli-dalmatians.com/dalmatians I use your Person feature through page builder. As you can see some pictures and text are of uneven size, making them appear irregular. I need some styling so all are always the same size.
3. Whatever is inside the footer, I want to appear underneath each other on smaller devices. Right now it appears very irregular.

Thank you for your help. I hope we can get this sorted as it has been going on for weeks and I would LOVE to publish my site finally.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply.

1. Problem solved.
2. Please use the same height-width images. Then your person addon & feature box content will display fine. You can change the color & size of your self. http://prntscr.com/ntuvy1
Please use same height-width image
Like this row
http://prntscr.com/ntuw5u
3. Share a screenshot that you want to do on the footer

-Thanks

Stephanie Yates

More than a month ago #Permalink
Which problem did you solve? I am not seeing a solved one. The flag is still in the wrong place and the cards in https://www.103.caprilli-dalmatians.com/dalmatians are still uneven on a tablet. Whilst I can and will adjust the images in the https://www.103.caprilli-dalmatians.com/dalmatian-puppies section, the text lengths cannot be adjusted and on a table, that matters to appearance.

It seems that you keep coming back with more demands from me (screenshots, that do not upload here without error) but (apart from the top menu), nothing is fixed.

Please, what did you actually do the last time around?

Stephanie Yates

More than a month ago #Permalink
Be aware that the site moved from my subdomain https://www.103.caprilli-dalmatians.com to my main domain https://www.caprilli-dalmatians.com All login credentials remained the same. There is a still a copy of the site on the subdomain but it makes no sense to work on it. I only kept if for testing purposes.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. Please share the screenshot of your problem and indicate the screenshot what should I modify.

Note: From our end don't have permission to provide the customization support.

https://www.joomshaper.com/support-policy

-Thanks

Stephanie Yates

More than a month ago #Permalink
Dear Toufiq, if you cannot help me, can you suggest somebody who can as I need to fix these styling issues. You are selling a product that is supposed to be for people like me, with no coding but unfortunately there are always a few things that need tweaking. It would be great to have a list of people who are experienced with your application as I have no time to carry on sending messages back and fore that just tell me to do more work.


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