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Messed up my site

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OK, I did the update to joomla before reading your post on how to update. Now I need help. I am getting an error displaying the error page. Joomla is updated but page builder is not. Please advise Thank you!

22 Answers

Paul Frankowski - Staff

One week ago #Permalink
Oh this, In template settings switch : Compile LESS to CSS [YES]
then clear Joomla cache.

Attachments (1)

  • yes.jpg
    yes.jpg 75.9 KB

Paul Frankowski - Staff

One week ago #Permalink
Hi,
update template.

---
What SPPB version you have there?
I don't have access to your templates any longer... can I just update or do I need a new membership?


Hi,
update template.

---
What SPPB version you have there?

Paul Frankowski - Staff

One week ago #Permalink
Is your template was based on Helix3?
If yes, please install the last version of Helix3 template (free).
It will update framework.
---
If this was template based on Helix II - do this same but with Helix II template (free)

Paul Frankowski - Staff

One week ago #Permalink
then of above update won't help.
copy error.php file from raw Helix template and replace with yours template
Sorry, forgot to tell you... sppb 2.5.4

I tried your ideas with no success.
Is there any other fix that may help. I tried reinstalling helix 2 again, Tried the error.php transfer. The files that it says it cannot find are there!?!?!? I am completely confused.
This is the error I am getting

Error displaying the error page: load error: failed to find /home/davebsteve/public_html/templates/shaper_vocal/less/error.less: load error: failed to find /home/davebsteve/public_html/templates/shaper_vocal/less/master.less
Ok, that worked, thank you!
Hate to reopen this but I didn't realize it till today that I messed up my own site and both front and admin(once logged in) are displaying the error displaying error page. Can you assist with this?

Paul Frankowski - Staff

4 days ago #Permalink
what kind of error message you have ?
Please turn this to help me
it can be done also from configuration.php file

Attachments (1)

  • max-error.png
    max-error.png 12.6 KB
Once I login to the admin it displays a blue strip at the top and a blank white page. Error displaying error page is in the blue strip. I cannot access this page you are requesting.

Attachments (1)

  • Screen Shot 2017-12-07 at 10.36.29 AM.png
    Screen Shot 2017-12-07 at 10.36.29 AM.png 18.5 KB

Paul Frankowski - Staff

4 days ago #Permalink
I can guess that you haven't updated all extension before ___ which you done.

1) Do you remember after what of your move (task) all crashed?
2) Do you remember which version of SPPB you have there?
I do not. When I contacted my hosting provider they replied with this...

The problem is apparently caused by the following template > PHP Fatal error: Call to a member function Header() on null in /home3/pixelfuz/public_html/templates/shaper_optima/index.php on line 21

Paul Frankowski - Staff

4 days ago #Permalink
Use FTP tool and DELETE :
administrator/modules/mod_sppagebuilder_admin_menu

in some cases it may help you to get access to amin

Paul Frankowski - Staff

4 days ago #Permalink
Oh optima old template.
That did not help! :-(
Do I need to update that template too?

Paul Frankowski - Staff

4 days ago #Permalink
Use PM and send me FTP access.

Paul Frankowski - Staff

4 days ago #Permalink
Please again:
In template settings switch : Compile LESS to CSS [YES]

Paul Frankowski - Staff

4 days ago #Permalink
Ok, front-end & back-end fixed

Next time update Template , Optima have gotten update 15 Nov 2017 !


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