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_mini, _thumb, etc copies are sometimes not correct

Featured Lock Resolved Bug
When uploading images some _mini, _thumb, etc copies are not created correctly; others are correct.
What is the difference / cause / solution?
Thanks in advance
Guy

In annexe 1 is ok, the other not

Attachments (1)

  • image_20191105.zip 919.9 KB

9 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Sorry for the inconvenience. Please follow the screenshot.

https://prnt.sc/ptqikx

-Thanks

Guy Beuls

More than a month ago #Permalink
Thank you for your answer but in the file where the problem is situated (aut8170.jpg), there are no special characters in the file name..
Other suggestion?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please provide me the Joomla administrator access via PM. I will check & get back to you soon.

-Thanks

Guy Beuls

More than a month ago #Permalink
The site doesn't exist yet. Only on my localhost.

But if I understand your answer correctly, you can upload this aut8170.jpg file without any problem. In other words it is something in my environment. Correct?

Toufiq - Staff

More than a month ago #Permalink
The site doesn't exist yet. Only on my localhost.

But if I understand your answer correctly, you can upload this aut8170.jpg file without any problem. In other words it is something in my environment. Correct?


Hi there, Please upload your site to a test server. I will check & let you know the solution. Thanks

Guy Beuls

More than a month ago #Permalink
http://www.1admin.be is available
PW is send private

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your PM. Your images are not the jpg format. I have converted one image and it works fine.

https://www.online-convert.com/result/921de124-9cb2-4bd3-8f4b-c70250c7a8d3

-Thanks

Guy Beuls

More than a month ago #Permalink
Thanks.
That was indeed the cause

Toufiq - Staff

More than a month ago #Permalink
Thanks.
That was indeed the cause


Hi there, You are most welcome & Thanks


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