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missing helix megamenu options

Featured Lock Resolved Issue
using the arino quickstart.
On the menu edit there is no Helix Megamenus Options in the : Menus Edit item.
How do I get this option available.

9 Answers

Rashida Rahman - Staff

5 days ago #Permalink
Sorry for the delay!
Pavel was right.
Fresh installation of the arino quickstart gives me the following view of menu edit options:

Best Regards

Rashida Rahman - Staff

More than a month ago #Permalink
Hi there!
May I have a screenshot of your problem, please?
It should look like something below:

Best Regards


More than a month ago #Permalink
for some reason when i try and post images to the forum I keep getting the error msg incorrect image format.
will take screen shot and redo in PS the it will hopefully accept the image.


More than a month ago #Permalink
images here also I have another post for images not showing on product display in j2shop

Attachments (3)

  • unsuported-file-format.png
    unsuported-file-format.png 119.2 KB
  • with standard ultimate helix.png
    with standard ultimate helix.png 356 KB
  • with arino quickstart.png
    with arino quickstart.png 185 KB


More than a month ago #Permalink
This screenshot looks like as you have two template-based Helix 3 and Helix Ultimate. This is not compatible on the same site. One of them must be removed together with its plug-ins.


Therefore, the following screenshot looks good. All functions are in place.


Attachments (2)

  • 1.jpg
    1.jpg 244.1 KB
  • 2.jpg
    2.jpg 215.9 KB


More than a month ago #Permalink
They are both helix ultimate.
Check your quickstart for arino shop template.
Unless you have done something to the quickstart helix ultimate.


More than a month ago #Permalink
Check your quickstart for arino shop template.

This is not my quickstart. I'm just a user, just like you. :)


More than a month ago #Permalink
Hi sorry did not see staff on the icon.
Yep the quickstart helix ultimate is different from the public down load helix ultimate.
Thank for trying to help.
Its good we have a working community.

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