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Missing names

Featured Lock Resolved Bug
Help plz, missing names in admin

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  • 2018-10-08_14-34-59.png
    2018-10-08_14-34-59.png 50.8 KB

10 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
wow, I thought I have seen all issues, and you shown me a new one. hahahah
Cursed Monday.
---------

It looks that somehow, text color is white , not black as it should be.
Please:
1) Re-install SP page Builder
2) Clear browser cache
3) Check from different browser

Heviland

More than a month ago #Permalink
))))))

1. Reinstall - not working
2. Clear, not working too
3. Opera, Firefox, Chrome not working ((((((((((

any ideas?

Paul Frankowski - Staff

More than a month ago #Permalink
Send me access to your site via Private Message (click to my avatar)
I will look there tomorrow

Heviland

More than a month ago #Permalink
Paul hi! do you have news?

Paul Frankowski - Staff

More than a month ago #Permalink
You admin area is loading very long....
I tried yesterday and was this same.

Paul Frankowski - Staff

More than a month ago #Permalink
You have server in NZ or on Pacific island ?

Heviland

More than a month ago #Permalink
In RU )))

Paul Frankowski - Staff

More than a month ago #Permalink
It's not problem with our software,
you have similar problem with JCE editor admin area too.

Browser Console said something about "TypeError: Joomla.getOptions is not a function"....

Please recover your site backup on subfolder/subdomain - then disable all extra plugins, firewall component etc.



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Attachments (1)

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Paul Frankowski - Staff

More than a month ago #Permalink
Yes, we have users from Russia too, they use servers from RU - and no problem, probably you are first one since SPPB beginning.
----
Maybe JCE Pro developer can give you extra tips what it may be.

Heviland

More than a month ago #Permalink
OK Paul! THX!!!!


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