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Mobile Menu - OffCanvas

Featured Lock Resolved Bug
Lot of my customers report problems with the Mobile menu, none understand the "+" function to show submenu.
First problem : SubMenu :
# using "Menu Heading" as it needs to be normally, the system doesn't show items under and "+" is missing.
# using separator menu : "+" function is back but having a link too on name of Menu who goes on HomePage.
# using url menu : same problem the "+" function is back but the name of the menu goes on Homepage too
Btw, the "+" function is very very difficult to use on mobile you need to touch it 2-4 times to have it running and expending to show sub-items.
This problem doesn't appears with browser stack for example (as it resize the frame), you realy need to take a phone to see the problem...
I really don't understand why it is not a priority as the mobile version is now more used.

I thought waiting the next version as i saw in forum i wasn't the only one who report the problem but after the 1.0.3 version who doesn't fix the problem i thought using another mobile menu like this excellent one :
JF Mobile Menu Pro :
This one is the pro version who has JS problem with Helix so i decided to test the free version who works but who need to customize the template cause it's not possible to simply disable the mobile menu of Helix.

So questions are :
- Is it planified to replace the mobile menu by a correct and user friendly one ? (Say good bye to "+" function, nobody understand it sadly...)
- If yes, soon ?
- How can i disable the mobile menu of Helix Ultimate and replace it by the module of JoomForest ?

Thanks for feedback.

4 Answers

Sifat - Staff

More than a month ago #Permalink
Thanks for your queries.
1) Actually we are experimenting about that. If we found that not helpful to people we'll replace it.
You can share your url here. Thus i can check that in my phone too.

2) Please check this screencast to use another offcanvas module

-Best Regards


More than a month ago #Permalink
Recognize same problem for OffCanvas Menu on my site:

Arrow "down" for collapse sub-nodes is deactivated on mobile Chrome (v. 71.0.3578.99, Android 8.1.0, Phone Redmi 5 Plus Build/OPM1.171019.019).

Template: shaper_floox, Joomla 3.9.1

Waiting for update?)

Sifat - Staff

More than a month ago #Permalink
Recognize same problem for OffCanvas Menu on my site:

Thanks for your query. I found it's working fine in my end. Would you please recheck your issue?


More than a month ago #Permalink
Hi There,

I would like to see changes in offcanvas as well.
Definitely not friendly at the moment

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