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Mobile Menu - OffCanvas

Featured Lock Resolved Bug
Hi,
Lot of my customers report problems with the Mobile menu, none understand the "+" function to show submenu.
First problem : SubMenu :
# using "Menu Heading" as it needs to be normally, the system doesn't show items under and "+" is missing.
# using separator menu : "+" function is back but having a link too on name of Menu who goes on HomePage.
# using url menu : same problem the "+" function is back but the name of the menu goes on Homepage too
Btw, the "+" function is very very difficult to use on mobile you need to touch it 2-4 times to have it running and expending to show sub-items.
This problem doesn't appears with browser stack for example (as it resize the frame), you realy need to take a phone to see the problem...
I really don't understand why it is not a priority as the mobile version is now more used.

I thought waiting the next version as i saw in forum i wasn't the only one who report the problem but after the 1.0.3 version who doesn't fix the problem i thought using another mobile menu like this excellent one :
JF Mobile Menu Pro : https://www.joomforest.com/joomla/extensions/jf-mobile-menu-pro
This one is the pro version who has JS problem with Helix so i decided to test the free version who works but who need to customize the template cause it's not possible to simply disable the mobile menu of Helix.

So questions are :
- Is it planified to replace the mobile menu by a correct and user friendly one ? (Say good bye to "+" function, nobody understand it sadly...)
- If yes, soon ?
- How can i disable the mobile menu of Helix Ultimate and replace it by the module of JoomForest ?

Thanks for feedback.
Olivier

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your queries.
1) Actually we are experimenting about that. If we found that not helpful to people we'll replace it.
You can share your url here. Thus i can check that in my phone too.

2) Please check this screencast to use another offcanvas module


-Best Regards

Vitalii

More than a month ago #Permalink
Recognize same problem for OffCanvas Menu on my site:
https://edu.dystlab.com/

Arrow "down" for collapse sub-nodes is deactivated on mobile Chrome (v. 71.0.3578.99, Android 8.1.0, Phone Redmi 5 Plus Build/OPM1.171019.019).

Template: shaper_floox, Joomla 3.9.1

Waiting for update?)

Sifat - Staff

More than a month ago #Permalink
Recognize same problem for OffCanvas Menu on my site:
https://edu.dystlab.com/



Hi,
Thanks for your query. I found it's working fine in my end. http://prntscr.com/mawi94. Would you please recheck your issue?

Fotis

More than a month ago #Permalink
Hi There,

I would like to see changes in offcanvas as well.
Definitely not friendly at the moment


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