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Mp3 file is not playing

Featured Lock Resolved Issue
Hi, please check on this https://spiritofguru.com/index.php/music-canal/album/17-ulan-egar
the audio track list will not play

thanks

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please make sure you are using the latest version of the template and the component.
You can install the latest template and component from here https://www.joomshaper.com/downloads/template/strings
Also please make sure you've fulfilled all the technical requirements from here https://www.joomshaper.com/documentation/joomla-templates/strings#technical-requirements

Let me know if that solves your issue.

-Best Regards

Jeffry Pyrax Sasela

More than a month ago #Permalink
Hi,
Thanks for your query. Please make sure you are using the latest version of the template and the component.
You can install the latest template and component from here https://www.joomshaper.com/downloads/template/strings
Also please make sure you've fulfilled all the technical requirements from here https://www.joomshaper.com/documentation/joomla-templates/strings#technical-requirements

Let me know if that solves your issue.

-Best Regards


Thanks I fixed it already by moving my mp3 folder to different location in the server. Went into my cpanel and file manager

Sifat - Staff

More than a month ago #Permalink
Great


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