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mp4 upload problem

Featured Lock Resolved Issue
my mp4 is about 250Mb.It always stop at 43% or 39% and so on.what's the problem?

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2 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Hello ,
Apology for your issue. Please check the following:

1. In Contnet > Media: Options > Legal MIME Types, add video/mp4 if missing
2. In Contnet > Media: Options > Legal Extensions (File Types), add mp4 and MP4 if missing
3. Verify php.ini configuration: post_max_size and upload_max_filesize larger than the video you need to upload. If video size = 12MB then post_max_size=16MB or larger and upload_max_filesize= 16MB or larger. If you cannot edit those values from there, ask hosting support for help.
4. Try to upload test mp4 file from here: http://techslides.com/sample-webm-ogg-and-mp4-video-files-for-html5

- Best regards

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