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Multiple users can concurrently edit a page via the frontend editor?

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I am new to using SP Page Builder and have just noticed on my site that the Frontend Editor is not using the Joomla checkout system, so multiple users can open pages via the SP Page Builder frontend and work at the same time.

In the backend, an SP page being edited by another user is shown as "locked" and trying to open it gives an error that the page is currently checked out to someone else.

But on the frontend, two users can open the page simultaneously, and both users can make changes and overwrite changes being made by the other user. (FYI, the Joomla checkout protection works fine on the frontend for articles and modules.) Also, if a user has opened an SP page in the frontend editor, it does NOT show as "checked out" in the backend, and a backend user can open and edit that page.

Obviously this causes content problems as editors can overwrite each others' changes.

Is there a setting I'm missing somewhere? How can I make sure pages are "checked out" when the frontend editor is used, so users can't overwrite each others' work?

16 Answers

Toufiq - Staff

More than a month ago #Permalink

Cat

More than a month ago #Permalink
Thank you for the response, but I don't think you've understood my problem.

This video and blog post discuss granting access permissions. This works fine. The appropriate users have access and can edit only the appropriate pages.

The problem is that TWO USERS WHO BOTH have access to an SP Page Builder page CAN OPEN AND EDIT A PAGE AT THE SAME TIME. They overwrite each others' changes.

In the backend this works fine, only one user can open an SP Page Builder page at a time. But the frontend doesn't restrict this.

How can I make this restriction on the front end?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

At the same time, two users can't edit the page. This feature is doesn't exist.

-Thanks

Cat

More than a month ago #Permalink
I'm sorry to disagree, but via the Frontend Editor, yes they can. I wish they couldn't!

In the Joomla backend, two users can't open the same page at the same time. This works as expected, error messages tell the users that someone else has checked out the page.

But there are two cases where this DOES happen:

Case 1. Two different users open a page in the frontend at the same time. They are both able to edit and save changes to the page.

Case 2. One user opens a page in the Frontend Editor. Another user can open the same page in the backend. They can both make changes at the same time.

In both these cases, the two users are unaware that someone else has the page open, and can't see what edits the other person is making. Whichever saves their version of the page last has their version saved - overwriting any changes other users have made.

I am happy to give detailed steps to reproduce this behavior and/or give you access to my site so you can see the behavior for yourself.

Cat

More than a month ago #Permalink
Also, one other case I just tested:

If a user opens a page into the Frontend Editor from the Joomla backend -- by clicking the "Frontend Editor" button next to a page in the page list from the Joomla backend -- that page does not show as "checked out" in the Joomla backend.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your reply. If you are open an article or page from Joomla then another user can't edit those article or page.

-Thanks

Cat

More than a month ago #Permalink
Toufiq, what I'm trying to tell you is THIS IS NOT TRUE when I'm using the Frontend Editor.

You're right, in Joomla another user should not be able to open a page or an article when another user has it open. In the Joomla backend this all works properly, both for articles and SP Page Builder pages.

I AM CURRENTLY ABLE TO LOG IN TO MY SITE WITH TWO DIFFERENT USERS, AND THEY CAN BOTH OPEN THE SAME PAGE AT THE SAME TIME USING THE FRONTEND EDITOR.

Thank you for confirming that this should NOT be the case, but I'm trying to figure out why this is happening so I can stop it!

I am happy to give you logins to my site so you can see this behavior for yourself.

Toufiq - Staff

More than a month ago #Permalink
Hi there, Send me the Joomla administrator access via PM & send me a screencast video. Thanks

Cat

More than a month ago #Permalink
Hi Toufiq, I am now sending you a link to the screencast I just made plus the admin access to the site via PM.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you so much for your message. Yes, your logic is clear to me. I have added this video to our working board. Have to wait for feedback from our developer team.

-Thanks

Cat

More than a month ago #Permalink
Thanks for the response, Toufiq. If this is only happening on my site, I would very much like to know what is causing the problem. If it is a bug with the SP Page Builder product, I think that is a serious usability problem that needs to be addressed.

Toufiq - Staff

More than a month ago #Permalink
Thanks for the response, Toufiq. If this is only happening on my site, I would very much like to know what is causing the problem. If it is a bug with the SP Page Builder product, I think that is a serious usability problem that needs to be addressed.


Hi there,

Thanks for your reply. It's not only your site. Hold for the future update.

Thanks

pepperstreet

More than a month ago #Permalink
(Following…)

dolmenhir

More than a month ago #Permalink
(Following too…)

mdsystems

More than a month ago #Permalink
(Following as well...) This still seems to be a problem and is quite critical. It has only just come to our attention that this can happen and we wrongly assumed that SP Pagebuilder would correctly integrate with the Joomla check-in and check-out system. We have already observed content being overwritten.

WebmasterExact

More than a month ago #Permalink
Any news on this?
We're experiencing the same problem.

It even occurs that people that are working in the back-end only (so no front-end editor usage) have overwritten each-others content due to the fact that the system didn't lock the page whilst the other user was working on the page.

Would be great to have this fixed sooner than later!


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