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My account is paid today but I can not download

Featured Lock Resolved
If I paid until the 29th, on the 29th I still leek download.
  But that's not what's happening.

10 Answers

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Can you please share your order id?

Ivan Tadeu Barbosa

More than a month ago #Permalink
this is my last signing
Subscription Key Plan Name Period Status Total
P13B0QY6I2C3 Basic 2013-03-29 to
2013-06-29 Subscription - Expired $ 49

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
When you paid?

Ivan Tadeu Barbosa

More than a month ago #Permalink
$49,00
R$100,00
If I'm not mistaken it was.

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
I asked you the date.

Ivan Tadeu Barbosa

More than a month ago #Permalink
Photo

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Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
It seems that your subscription ended because of 3 months.

Ivan Tadeu Barbosa

More than a month ago #Permalink
Yes, but I did not understand the reason to cancel the downloads on my last day that I could use, since it was paid until the 29th, I've finished developing a template.
  I was just wanting to download a template for not buying for nothing, since I ended up using no template after I made that last signature.
  but you can leave, I'm already a good knowledge in Bootstrap to develop my own templates.
  Hug.

Ivan Tadeu Barbosa

More than a month ago #Permalink
Yes, but I did not understand the reason to cancel the downloads on my last day that I could use, since it was paid until the 29th, I've finished developing a template.
  I was just wanting to download a template for not buying for nothing, since I ended up using no template after I made that last signature.
  but you can leave, I'm already a good knowledge in Bootstrap to develop my own templates.
  Hug.

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
You purchased a 3 months plan and after three months the subscription expired.


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