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MY PAGES ARE NOT SAVING.. ITS FRUSTRATING PLEASE!!

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Please i write to express huge frustration on my website, i have reached 50% before the site pages will not save, it will just be rolling until i cancel it. i have used other browsers, ihv tried to recreate the site but it is not saving as well. i have spent too long time on this project. and i need urgent fix now

thanks

8 Answers

toby

More than a month ago #Permalink
MOD_SECURITy:
I told you, this info was in SPPB manual.

----

BUT
I have other good news, I updated your SP Page Builder to last stable version and I was able to save settings in Pages. I made test on old and new page. So please try again.


Thanks do much everything in order now.. Appreciate

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
I need more details.
1) How many Rows you have already added when you noticed you cannot save
2) You have problem only with one Page or all ?
3) Check point by point : https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-2-x#technical-requirements-php-settings

toby

More than a month ago #Permalink
Hi,
I need more details.
1) How many Rows you have already added when you noticed you cannot save
2) You have problem only with one Page or all ?
3) Check point by point : https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-2-x#technical-requirements-php-settings


Thanks
I was successful to complete two pages. But I cannot edit, bcs when I click save button it will not stop rolling.

Creating new pages is ok but it will not save.

I checked the link for technical requirements by the way I met all required settings.

Please what can I do next

Thanks for reply

Paul Frankowski - Staff

More than a month ago #Permalink
What about status of mod_security in your server? is on or off? Look yellow box in mentioned above manual

---
In that case, please click to may avatar to get access to Private Message button and send me:

1) Site URL
2) Login & Pass Super User only
3) Name or ID of SPPB Page which you have problem
4) Link to this topic

I will take a look at least.

toby

More than a month ago #Permalink
What about status of mod_security in your server? is on or off? Look yellow box in mentioned above manual

---
In that case, please click to may avatar to get access to Private Message button and send me:

1) Site URL
2) Login & Pass Super User only
3) Name or ID of SPPB Page which you have problem
4) Link to this topic

I will take a look at least.


i have sent the details through PM please. thanks

toby

More than a month ago #Permalink
What about status of mod_security in your server? is on or off? Look yellow box in mentioned above manual

---
In that case, please click to may avatar to get access to Private Message button and send me:

1) Site URL
2) Login & Pass Super User only
3) Name or ID of SPPB Page which you have problem
4) Link to this topic

I will take a look at least.


THE MOD_SECURITY IS ON
PLEASE REPLY

Paul Frankowski - Staff

More than a month ago #Permalink
MOD_SECURITy:
I told you, this info was in SPPB manual.

----

BUT
I have other good news, I updated your SP Page Builder to last stable version and I was able to save settings in Pages. I made test on old and new page. So please try again.


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