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New Addon IMAGE CARUSEL - problems with displaying vertical images on mobile devices.

Featured Lock Resolved Issue
First of all, thanks for the improvement (the ability to add links to images in version 3.6.5)

But now I am faced with problems in settings and displaying vertical images on mobile devices.

1) Carousel height - what units? pixels? (the maximum allowed value is 1500 - what if the picture is higher than 1500?)
For example, I use a 720x1280px image (attached)
Settings:
https://snipboard.io/AdiSOq.jpg
Result - the picture is stretched vertically:
https://snipboard.io/kED2C7.jpg

Experimentally, I found out that I need to set 595 (?). Everything has become better:
https://snipboard.io/Ep5sqe.jpg

2) The same question on the custom addon width: (maximum value of 100 - in what units? In percent?
https://snipboard.io/wt3KHh.jpg

Please explain the choice of height and width values and how to guess them to display correct image proportions?

Attachments (1)

  • new-2019-dec-mob.jpg
    new-2019-dec-mob.jpg 178.2 KB

6 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Pixel wise count the height. Now you have to set which height you need.

-Thanks

kupala

More than a month ago #Permalink
Hi there,

Thanks for your query. Pixel wise count the height. Now you have to set which height you need.

-Thanks

Hm...
I have image of 1280px height and 720px width (72dpi).
I set carousel height to 1280
is it correct?
But why the result is stretched vertically?! (see pics from 1-st post again)
And also the answers to other questions from 1-st post are important to me:
a) the maximum allowed value is 1500 - what if the picture is higher than 1500, like the resolution of most mobile phones screens?
b) why is a 1280 px height picture displayed normally only with a 595 carousel heigh?
2) The same question on the custom addon width: (maximum value is only "100" - Is it really in pixels and not in percentage?

Al Mamun - Staff

More than a month ago #Permalink
Hi,
The image is stretched because the image width is not proportional. You need larger image width it will fix the issue.

Thanks,
Mamun

kupala

More than a month ago #Permalink
Dear Al Mamun!
Why do I need use a wide image for a narrow device ?!
It is somehow strange and confusing ...
Why should I set the height of the carousel to 595px to display 1280px normally. What is the logic?
Obviously, this depends on the proportions of the image, but how?
Can You guess, what height should I set, to display a picture of 1637px high and 940px wide without distortions?;)

Why are such strange height settings made? :)

Al Mamun - Staff

More than a month ago #Permalink
Dear kupala,

Can you please give your website address. I need to check the image.

Thanks,
Mamun

kupala

More than a month ago #Permalink
Dear kupala,

Can you please give your website address. I need to check the image.

Thanks,
Mamun


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