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Not being able to update automatically joomla because the site was installed on the hosting manually, I had to perform a manual update of joomla (3.7.2 to 3.8.2) via FTP and I don't have more access to the administration, the site is working properly.
Previously, I mistakenly updated SP Page builder (3.0.2).
I tried to delete the directory that seems to be a problem "mod_sppagebuilder_admin_menu" but it still does not work.
I do not have an error message, blank page

someone to help me?

4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
If you deleted folder "mod_sppagebuilder_admin_menu"
and still no access to admin area I strongly suggest to

1) Recover site from backup as is it was on J3.7 *
2) Update all extensions
3) Make backup again
4) Update to J3.8

Here we can solve problems related with our products only.
Check on official Joomla forum

* Hosting company should have backup if you forgot to make

Paul Frankowski - Staff

More than a month ago #Permalink
set in configuration.php file

public $error_reporting = 'maximum';

and check what error messages you will see during login


More than a month ago #Permalink
Hi Paul
thank you for your help
I have already tested this solution, I have no message on the screen .... :(

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