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No Error Messages But Not Working

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I installed it without any problems. I can use it just fine, no error messages, but after saving it, it doesn't show at the front end. I even logged in at the front, but the front end editor doesn't show, either.

I tried it in a module, that doesn't work, either.

I entered the 32 digit license key, the server is optimal, it's a brand new site, so nothing should interfere.

It just doesn't work.

4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
maybe it's problem with template, have you thought about it.
Not all templates support the last version of SPPB 3.

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Paul Frankowski - Staff

More than a month ago #Permalink
Make a simple test:
Install our Helix3 template set as default and check front-end editor.

----
What template name/developer you have installed?
Is it override SPPB addons? If you're not sure ask template support
OR
check here:
templates/your_template/sppagebuilder/addons/

nuimage

More than a month ago #Permalink
I did that already. Still no errors. I did everything I read on your website as troubleshooting instructions.

I installed the helix and can now see the front page editor.
I have sellacious. I found out about you on his website. Your extension should be compatible with his extension according to his website...

I will try using helix tomorrow unless you know a way to make the 2 extensions work together. I would really like to keep that template to simplify things.

Paul Frankowski - Staff

More than a month ago #Permalink
You have to talk with developer of your extension.
We cannot support & give compatibility for all 7000 extensions available on JED.
Maybe in Joomla 4 times it would be possible, but not now.
Too many extensions and templates use legacy mode.


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