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No Image Previews - Quickstart Package

Featured Lock Resolved Issue
Hello,
I have purchased, downloaded, and installed the quick start package of MegaDeal the e-commerce platform according to the documentation. I understand the images will not come with the package, and we should use our own. However, when I upload my images to the media folders there is no preview available. It only shows name of image.
I am also having image issues with the internal part of the website. Is there something I am missing to do for a quick start package.

Website Link: https://www.recondelectronics.com

Thank you
Philip C.

Attachments (3)

  • image_issues.jpg
    image_issues.jpg 122.4 KB
  • image_no_preview.jpg
    image_no_preview.jpg 62.6 KB
  • sample_media_no_preview.jpg
    sample_media_no_preview.jpg 81.3 KB

7 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Our software is OK, besides you should see images from Joomla core features.
Probably there is a problem with your server settings. All image files have Error 404. Please contact with hosting support.

You should be able to see all images from /images folder - like 99,99% of Joomla users.
I can only guess, that similar problem you would have also with Wordpress, Drupal.

Philip Cabezas

More than a month ago #Permalink
Hello,
I did contact my hosting provider and it seems to be fine on there end. I actually have other websites on the same hosting account, different folder path and they work fine. It is only this one with the images. I will go to the Joomla community, if there is no basic solution I will re-install the package from the beginning. My only issue would be it having the issues from the beginning then I know there is something wrong with the quick start package.

Thanks

Paul Frankowski - Staff

More than a month ago #Permalink
Maybe delete /images folder
create a new one, and upload all images.
---
Remember to reinstall Joomla core.

Paul Frankowski - Staff

More than a month ago #Permalink
If it would be QS error - all user would have it, but you was the first one.
------

The question: What you installed?
https://www.joomshaper.com/joomla-templates/megadeal
OR
https://www.joomshaper.com/joomla-templates/megadeal-ii

Philip Cabezas

More than a month ago #Permalink
Hi Paul,
I installed megadeal ii.
https://www.joomshaper.com/joomla-templates/megadeal-ii

I installed the quickstart package as the documentation recommended.
I can PM you access rights to see what I am talking about if you like.

What I am trying to figure out where is the issue:
1. Not my hosting (Other Joomla sites work fine)
2. Checked updates, and extensions everything checks out.

Somehow I feel there are file paths that do not add up. Need to figure where the root of the issue lies.
But it is a path for everything because nothing links up. At this point, it might be easier to start over again. I just don't want to give up yet.

Thanks

Philip Cabezas

More than a month ago #Permalink
I just checked my "options" in the media folder.

I checked that my file path in Joomla is correct to where all of my image files reside.

Attachments (1)

  • Screen Shot 2019-09-17 at 8.01.28 PM.png
    Screen Shot 2019-09-17 at 8.01.28 PM.png 263 KB

Paul Frankowski - Staff

More than a month ago #Permalink
If you use MegaDeal II - why you have chosen a wrong forum category? This was confusing for me.
----
Sorry, Indeed some images from quickstart are missing, but they are DEMO images anyway, not for real use. I asked team to fix it.
---

Please
Download, unzip and use FTP tool to upload those images here: /images/stories/virtuemart/product/

Attachments (1)

  • product_img_UNZIP.zip 961.2 KB


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