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Not able to send email using contact form

Featured Lock Resolved Issue
Not able to send email using contact form from SP Page Builder Pro 3.X. When I hit SEND MESSAGE, Receive Error message " Email Send Failed"

Joomla Global Configuration sever setting , using PHP send test mail it is OK. Can you help?

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Would you please share which template you are using? I've just tested it in our helix3 and helix_ultimate template and they all are working fine here. Please create a new page using pagebuilder and there use the contact form and make sure you've set the email http://prntscr.com/oib3ds
Please check if it's working or not.

Note: Please disable all third party extensions also please share the page where you've used the form.

-Best Regards

Jack

More than a month ago #Permalink
Thank you for your help, I just create a new contact form from the Page builder and it works. The original one that come with MegaDeal ii is not working right. Anyway, the problem is solved.Thanks again!

Sifat - Staff

4 weeks ago #Permalink
You are always welcome.


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