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Not saving and editing

Featured Lock Resolved Issue
I have a home page made with sp page builder. Suddenly, i cannot edit, save or even export to json.
Even preview is not working.
After i press "SAVE" stays there forever and trying to export in json i get a forbitten page (see screen shot).
In preview i get a 404 error page not found.
This happens only in this particular page (and in a copy of this page in another language)

Attachments (1)

  • screen-10.jpg
    screen-10.jpg 55 KB

23 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

From when this problem started? Did you install any extension that can be occurred the problem? Please let me know what you did and from when it occurred the problem.

-Thanks

Harris Dimoliatis

More than a month ago #Permalink
I don' know exactly. But for sure, i did not installed any new plugin or component. ONly joomla regular updates. And after last joomla update, i updates to the pagebuilder latest version.
The problem was and BEFORE sp page builder update.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me the Joomla administrator access via PM & i will get back to you soon.

-Thanks

Harris Dimoliatis

More than a month ago #Permalink
How can i send a private message?

Toufiq - Staff

More than a month ago #Permalink
Hi there, Please click on my name or profile picture. You will get the send message button. Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your PM. Your shortcode plugin occurred the plugin. Please turn off the bdthemes shortcode plugin or contact with the theme.

http://prntscr.com/mnnsgz

-Thanks

Harris Dimoliatis

More than a month ago #Permalink
Did that worked for you? I still have the same problem.
I disabled all bdthemes shortcode plugins, cleared cache for mozilla and chrome and still can't edit

Harris Dimoliatis

More than a month ago #Permalink
If your solution works in your machine, we can try this:
Export for me in json the "home-eng" and home-gr" pages and send them back to me and i will try to import them in a new page to see what happens
Thanks

Toufiq - Staff

More than a month ago #Permalink
If your solution works in your machine, we can try this:
Export for me in json the "home-eng" and home-gr" pages and send them back to me and i will try to import them in a new page to see what happens
Thanks


Hi there, Let me know what happens. Thanks

Harris Dimoliatis

More than a month ago #Permalink
hi. did you send something. I cant'see any attachment

Toufiq - Staff

More than a month ago #Permalink
Hi there,

When i turned off the shortcode plugin of bd themes, then it works fine. Please try yourself after disabling shortcode plugin of bd themes.

http://prntscr.com/moie7e

http://prntscr.com/moidhj

-Thanks

Harris Dimoliatis

More than a month ago #Permalink
For me it does not work. As I said. problem is only in home-gr and home-eng pages. All others works fine.

Toufiq - Staff

More than a month ago #Permalink
For me it does not work. As I said. problem is only in home-gr and home-eng pages. All others works fine.


Hi there, Export your home page and import new page. Then remove the shortcode ultimate addon first then disable the shortcode plugin. Thanks

Harris Dimoliatis

More than a month ago #Permalink
As I said export does not work for this specific pages. That .s why I asked to export them for my and send them.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Here is the Home-10 exported JSON file and it works fine front end editing.

http://prntscr.com/molwj8

-Thanks

Attachments (1)

  • template69524.zip 3.8 KB

Harris Dimoliatis

More than a month ago #Permalink
See attached image. These pages I need. Only these have the problem. All others works fine.

Are Home 1-ENG and Home 1-GR

Attachments (1)

  • screen.jpg
    screen.jpg 103.1 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have downloaded your site using akeeba backup and run into my local pc. It works fine. Please check the file permission.

-Thanks

Harris Dimoliatis

More than a month ago #Permalink
Please be more specific. What exactly i have to look and change?

Toufiq - Staff

More than a month ago #Permalink
Please be more specific. What exactly i have to look and change?


Hi there, I hope this doc will help you. Or, you can contact your hosting provider. Ask them it works localhost why don't work the server.

https://docs.joomla.org/Verifying_permissions

-Thanks

Harris Dimoliatis

More than a month ago #Permalink
Thanks. I have already find a solution. I deleted one element row that caused the problem. It was one that had the flipping page from shortcodes addon

Toufiq - Staff

More than a month ago #Permalink
Thanks. I have already find a solution. I deleted one element row that caused the problem. It was one that had the flipping page from shortcodes addon


Hi there, That i have told you previously. The shortcode plugin occurred the problem. By the way, glad to heard that your problem solved. Thanks

Harris Dimoliatis

More than a month ago #Permalink
Yes, you said, but i did not want to disable it because i need it in some other pages. Besides (and most important) even if i disabled, i still could save.

Toufiq - Staff

More than a month ago #Permalink
Yes, you said, but i did not want to disable it because i need it in some other pages. Besides (and most important) even if i disabled, i still could save.


Hi there, You should contact with your shortcode plugin provider. Thanks


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