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off canvas

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Hello, I get no submenu entries in the off canvas. What am I doing wrong?
Best regards[attachment]<font><font>Screenshot (2) .png</font></font>[/attachment]

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19 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
1) what would happen if you will click in ^ icon at the end of each item ? it should drop down.
2) What menu item type you used for main items, those which include sub-items?

Tobias

More than a month ago #Permalink
Hi,
Thank you for the fast answer.
1. nothing happens, the symbol changes the direction, but the subpoints are not shown.
2. all menu items also have subpages ...

best regards
Tobias

Paul Frankowski - Staff

More than a month ago #Permalink
Danke Tobias

ad 1) For test purpose please choose other style for OffCanvas menu form template settings

ad 2) I mean, what TYPE of menu item is for example "STAGE TEC" :
Separator, Article, External link

Tobias

More than a month ago #Permalink
Hi Paul,

@1. When I set the menu to "off canvas" in helix3, it works. But when I use "Mega Menu & off canvas", it does not work ...

@ 2nd The menu items are external links. The submenu points are internal links to PageBuilder pages


Sorry my english is bad

Tobias

Paul Frankowski - Staff

More than a month ago #Permalink
Danke,
because I don't have access as a Super Admin,
can you make a simple test :
Please rename custom.css file and check menu again.
---
If this will help you have to check what line had issue,
if will not help let me know.. tomorrow I will ask for help.

Tobias

More than a month ago #Permalink
Hello Paul,

I renamed the css, unfortunately, the submenu entries are still not displayed:(

greeting
Tobias

Paul Frankowski - Staff

More than a month ago #Permalink
Vielen Dank für den Test.
---
Now I have to ask ask developer.

Tobias

More than a month ago #Permalink
thank you

Paul Frankowski - Staff

More than a month ago #Permalink
Sorry , I spend on this a lot of time,
I even reproduce site backup on my server ... zero progress.
I really don't know. :(

Paul Frankowski - Staff

More than a month ago #Permalink
One only temporary solution I can deliver you is:
to have all sub-menu items open/displayed as a list (in MOBILE view)

Tobias

More than a month ago #Permalink
Hello Paul,
Thanks for the effort.
Can it be that it will work in Helix4? The page is not online yet ...

best regards
Tobias

Paul Frankowski - Staff

More than a month ago #Permalink
The X-File factor in your case is unknown.
---
I have seen/made so many sites so far ... and always I was able to see/use submenu items...
---
Helix4 - September Alpha, Oct - beta (I guess)

Tobias

More than a month ago #Permalink
Hello Paul,
I work also on several sides and with everyone else everything works well. Only unfortunately the most important not :( ...
I hope on helix4 ...

Thank you so much
best regards
Tobias

Paul Frankowski - Staff

More than a month ago #Permalink
I have small request.
Can you on test subdomain install Helix3 Quickstart and check there with demo content.

Tobias

More than a month ago #Permalink
Hello Paul,
I will install a new helix and check and give you modest. But it can take a while. I'm not in the office all day.

best regards
tobias

Paul Frankowski - Staff

More than a month ago #Permalink
As you said "I have installed Helix3 Quickstart and everything works perfectly ..."
To be honest, it's no surprise & secret for me, that's why your case was so weird. I couldn't find a reason which installed extension or something else might have broken offcanvas sub-menu feature.

Tobias

More than a month ago #Permalink
Hello Paul,
Ok, i will rebuild my page and see if it works then.

Many Thanks
best regards
Tobias

Paul Frankowski - Staff

More than a month ago #Permalink
I wish you luck.

Tobias

More than a month ago #Permalink
Thank you!


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