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Off canvas toggler doesn't work on several pages

Featured Lock Resolved Bug
I have Helix3 with Joomla 3.4.8. (http://www.escuelaaltorendimientotenis.enpista.es/)

The web page has four templates, two templates per language: one for home page and other one for the rest. Try spanish version to test...

In mobile version, off canvas only works in the home page but doesn't work in pages' rest,

Why?

Thanks in advance.

8 Answers

Toufiq - Staff

More than a month ago #Permalink
Azaelia wrote:

Finally, I installed a new extension to fix the problem. And it works correctly. Thank you.


Dear, Thanks for your reply. Great to heard that, you fix your problem by your self. Thanks

Toufiq - Staff

More than a month ago #Permalink
Dear,

Thanks for your query. We have checked android and iphone. But we can't see any problem in mobile device inner page with off canvas menu. It works perfect.

-Thanks

Azaelia

More than a month ago #Permalink
Yes. But only at home page. In my devices (tablets & phone-android) only works fine at home page. For internal pages (nosotros, competiciones, etc,) off-canvas doesn't display the menu....
Home page uses one template (based on helix3) and the other pages other template (but also based on helix3)...

Toufiq - Staff

More than a month ago #Permalink
Azaelia wrote:

Yes. But only at home page. In my devices (tablets & phone-android) only works fine at home page. For internal pages (nosotros, competiciones, etc,) off-canvas doesn't display the menu....
Home page uses one template (based on helix3) and the other pages other template (but also based on helix3)...


Dear, Thanks for your reply. Please upload an screenshot, that you face problem. Besides give me admin info via pm. Thanks

Azaelia

More than a month ago #Permalink
Toufiq wrote:

Azaelia wrote:

Yes. But only at home page. In my devices (tablets & phone-android) only works fine at home page. For internal pages (nosotros, competiciones, etc,) off-canvas doesn't display the menu....
Home page uses one template (based on helix3) and the other pages other template (but also based on helix3)...


Dear, Thanks for your reply. Please upload an screenshot, that you face problem. Besides give me admin info via pm. Thanks


Hi. I have attached an image to explain what happens. I do not know if that is clear. How I can send you the access codes to the backoffice by private?

Attachments (1)

  • Example.jpg
    Example.jpg 134.4 KB

Toufiq - Staff

More than a month ago #Permalink
Azaelia wrote:

Toufiq wrote:

Azaelia wrote:

Yes. But only at home page. In my devices (tablets & phone-android) only works fine at home page. For internal pages (nosotros, competiciones, etc,) off-canvas doesn't display the menu....
Home page uses one template (based on helix3) and the other pages other template (but also based on helix3)...


Dear, Thanks for your reply. Please upload an screenshot, that you face problem. Besides give me admin info via pm. Thanks


Hi. I have attached an image to explain what happens. I do not know if that is clear. How I can send you the access codes to the backoffice by private?


Dear, Thanks for your reply. Please check my profile picture below text of pm. Thanks

Azaelia

More than a month ago #Permalink
Finally, I installed a new extension to fix the problem. And it works correctly. Thank you.


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