We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19.

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Offcanvas Menu automatically opens on mobile when you hit back button

Featured Lock Resolved Issue
Hello,

On mobile, when you use the browser back button the browser takes you to the previous page but the offcanvas menu keeps automatically opening. I'm not sure how to prevent this from happening.

You can see the issue at: https://www.marksteinsalescompany.com

3 Answers

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Hi,
Could you please clear your Joomla and Browser cache?
Its ok in my end. Please see the screencast below:
https://files.fm/u/qvkk6thd
-Best Regards
Mehtaz

goodguyjake

More than a month ago #Permalink
Hello,

Thank you for your timely response to looking into this! Love Joomshaper support!

I watched the video and yes it does work fine in a desktop scenario where you're using the mobile inspector but on an actual mobile phone the issue still persists. We've tried on several different Android and iPhone versions.

Please review on a mobile device.

On a mobile device:
When you land on the home page, use the mobile menu to navigate to any page. Then use the mobile menu to navigate to another page. On that second page, hit the back button on your mobile browser and you'll see the issue.

It doesn't matter which pages you test with, after landing on the second page using the back button on the mobile browser causes the off canvas menu to automatically open every time. Once it happens, it happens every time you use the back button (not just after navigating to a second page).
This got marked resolved but it is still unresolved. Just moving it back in front of support team.


There are no replies made for this post yet.
Be one of the first to reply to this post!

126

Templates

333812

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us