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Oops! One of your commercial extensions couldn't be updated

Featured Lock Resolved Issue
hello everyone I found on my website this written how can I solve?
I can not download the tempates anymore from the dashboard manually


Oops! One of your commercial extensions couldn't be updated. JoomShaper refused to provide you with an update file. Usually, this means that your subscription is either expired or your update request hasn’t been authenticated. You can either go to JoomShaper website and investigate the issue or use Perfect Dashboard to automatically retrieve your subscription & update your website.


shaper_spectrum
Sito
Template
1.3
1.4
N/A
Aggiorna
https://www.joomshaper.com/updates/shaper-spectrum.xml

thank you

2 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please clean the Joomla cache and check again or Download the template and install it manually.

-Thanks


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