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Page Builder Frontend is not working

Featured Lock Resolved Bug
Hello Dear Support,
I have just updated page builder and Frontend editing is not working, also i am not able to edit some of the old pages from backup it was working fine on previous version.
https://www.airsassociation.org/

9 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Please try these settings and then check your issue.

1. Update JCE editor to last stable version (v2.6.26+).
If you cannot afford to renew subscription for Pro version, please upgrade using JCE Free one.
Note: All JCE versions below 2.6.22 are buggy.

2. Then clear browser and CMS cache after update.

3. Check if in used by you template, addons were not overridden inside the template folder.
If you are not sure, ask your template developer for advice.

4. Disable all cookies plugins or module, they can also prevent/stop editor.

- Best regards

airsassociation

More than a month ago #Permalink
Hello,

I am using 2.8.3 version of JCE Editor i have not any cookies plugin i have removed cache and I have updated new version again still it is not showing fronend editor of SP Pagebuilder

Note: it was working fine before update the new version of sp page buillder

please help.

airsassociation

More than a month ago #Permalink
Hello,

I am using 2.8.3 version of JCE Editor i have not any cookies plugin i have removed cache and I have updated new version again still it is not showing fronend editor of SP Pagebuilder

Note: it was working fine before update the new version of sp page buillder

please help.

airsassociation

More than a month ago #Permalink
Hello Dear support,

Please let me know when this issue will be resolved permanently it was working fine before on older version.

Thank you

airsassociation

More than a month ago #Permalink
Dear Support,

I have just explained the issue on chat and so problem is in inside this file
https://www.airsassociation.org/administrator/components/com_sppagebuilder/assets/js/engine.js

it's a javascript file error...

Please check and let me know how we can get rid of this issue.

Thanks

Attachments (2)

  • Screenshot_4.png
    Screenshot_4.png 82.3 KB
  • Screenshot_1.png
    Screenshot_1.png 39.9 KB

Ofi Khan - Staff

More than a month ago #Permalink
Apology for the delay. Please follow the instructions.

1. Export this page and create a new page, then import this page
2. Delete one by one section (to check which section is causing the issue)
3. Go to the override folder of your template (templates/your_template/pagebuilder/addons/)
4. Rename the page builder folder of override

- Best regards

airsassociation

More than a month ago #Permalink
Hello,

I checked the backend even import and export option is not showing and I have rename all the folders but still page builder not working

https://gyazo.com/7361287c375b6c44cfac889976622e57
https://gyazo.com/6ff4ad0fc17769a9163398d53f42fa21

/templates/shaper_varsita/sppagebuilder/addons

Ofi Khan - Staff

More than a month ago #Permalink
Please give me your administrator credentials via PM. Click on my avatar and send message.

- Best regards

airsassociation

More than a month ago #Permalink
Please give me your administrator credentials via PM. Click on my avatar and send message.

- Best regards
Please check PM message i have sent you access


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